Imej profil AlexKranich
@AlexKranich
Penanda Poland Gdansk, Poland
Ahli semenjak 28 Januari 2019
0 Cadangan

AlexKranich

Dalam Talian Luar Talian
$20 USD/hr
0 ulasan
0.0
  • N/AKerja Diselesai
  • N/AMengikut Bajet
  • N/ATepat Pada Masa
  • N/AKadar Ulang Upah

Portfolio

Ulasan Terkini

Tiada ulasan.

Pengalaman

Senior Process Executive

Aug 2017 - Mar 2018 (7 months)

Headlines for the ad text purposes or improve their quality in Italian, respecting a 97% Service Level Agreement (SLA) quality and creating following Ad Extensions: sitelinks, callouts, structured snippets using Google Adwords and Salesforce.

Senior IT Support Engineer

Dec 2016 - Jul 2017 (7 months)

Member of the GSD (Global Service Desk) with the purpose to support customer's queries into the project 'Johnson&Johnson' via phone, email, social network and remote support.

Technical Support Analyst

Jul 2015 - Dec 2015 (5 months)

Troubleshooting PC’s, laptops and mobile devices, diagnosis of desktop, application, networking and infrastructure issues within project 'Generali Insurance' for employees based in Switzerland and Italy.

Technical Service Desk Agent L1.5

Jul 2014 - Jun 2015 (11 months)

Assisting internal end users via email, chat, social network and remotely into the project 'Exide U.S' for employees based in Italy, Switzerland and UK. Reporting to Team Leader identifying premium VIP users as well and keeping constant contact with regional IT managers in order to check for new processes and meet them quickly and effectively. Updating and creating training materials.

Database Administrator

Jan 2014 - Jul 2014 (6 months)

Responsible for Customer and Product master data maintenance in SAP into the project 'Wella' (costing, pricing, material activation etc.)

Pendidikan

Ragioneria e Triennio di specializzazione per programmatori

1999 - 2005 (6 years)

Kelayakkan

Certificate of Achievement - Intelligent Process Automation (2018)

Certificazione per la rete di ricerca AdWords (2018)

Principi base di AdWords e pubblicitĂ  associata alla ricerca

AdWords Mobile certification (2018)

AdWords Display certification (2018)

KCS I License (2017)

Computer Components and Peripherals for IT Technicians (2017)

Sijil

  • Preferred Freelancer Program SLA
    100%

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