Althea B.

Writing and research are integral aspects of being an exceptional customer service representative in the financial service industry and coupled with flexibility and versatility enabled me to make a meaningful contribution to departmental and organizational productivity by surpassing established targets. Consistent exemplary performance was achieved by having in-depth knowledge about products and services and the ability to resolve concerns speedily through diligence and creativity. I am a success-oriented individual with a demonstrated personal standard of performance to seek to exceed expectations at all times and will be continuing this in future assignments.