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Customer Service Customer Support Email Handling Virtual Assistant
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Jocelyn U.

@babyjoy214

5.0
14

2.8

2.8

88%

Email Support/Manager Specilist

$15 USD / Hour

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Philippines (10:41 AM)

Joined on October 2, 2008

$15 USD / Hour

I have been working as an email support specialist for 10 years now. The experience includes me handling Tier 1 and Tier 2 Level of Support to managing a team of 4-8 agents, as well as experienced Live Chat using Live Person. My experience and skill ranges from basic secretarial works, basic data entry to doing customer service (email only) to order processing and doing product research and listing. I am experienced in Zendesk, DeskPro and Kayako Helpdesks.

5.0 · 14 Reviews
14 Reviews
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Mark B.

5.0

$21.25 USD

16 years ago

Web Based Data Entry Task

Very quick and very efficient

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Freshstart S.

5.0

$42.50 USD

16 years ago

Need info from site added to CRM

would work with again. Perfect English. Very easy to work with

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Eric J.

5.0

$17 USD

17 years ago

Bonus for badtz214 on 11/12/2009 1:16:09 AM

Rating: 5.0/5.0

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Eric J.

5.0

$35.70 USD

17 years ago

Inventory Data Transfer to Excel (for badtz214)

A terrific fast communicative worker. Highly recommend. Hope to work with again.

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3
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Lin S.

5.0

$38.25 USD

17 years ago

Virtual Assistant Needed

Thanks!

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Certifications

US English - Level 1

US English

F

Foundation vWorker Member

Verifications

On time

100%

On budget

100%

Repeat hire rate

7%

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