Mary Ann Angelica S.

I have been with the BPO Industry for more than 14 years now. I worked as a Customer Sales Representative for credit card companies, telecommunication and appointment setter. I was currently working as a TIER 2 Technical Service Representative. I know how to work with BCRIS Remote Forms Client/DMS/ACCESS CARE/Line Test and Interpretation and have worked on lots of different tools, then conveying them to respected clients. A Top-notch Agent Quality, Performance, and Tenure with most Improved Key Performance Indicators (KPIs) I am flexible. With high customer and employee satisfaction. I can confidently say that I can deliver.