Imej profil emilyjh26
@emilyjh26
Ahli semenjak 10 November 2019
0 Cadangan

emilyjh26

Dalam Talian Luar Talian
An outgoing, proactive and highly skilled customer service professional with Seven years hands-on experience in Customer Service and Administration. An enthusiastic, self-motivated worker with the drive to succeed, eager to take on challenges and learn new skills in order to deliver results both personally and for your business.
$15 USD/hr
0 ulasan
0.0
  • N/AKerja Diselesai
  • N/AMengikut Bajet
  • N/ATepat Pada Masa
  • N/AKadar Ulang Upah

Portfolios

Ulasan Terkini

Tiada ulasan.

Pengalaman

Sales Ambassador

Sep 2019

Key Responsibilities; Processing customers orders and adding them to excel spreadsheet. Maintaining and updating online store with new stock. Responding to customer queries via email and social media. Maintaining social media and driving sales.

Office Administrator

Oct 2018 - Apr 2019 (6 months)

Key Responsibilities; Processing orders and raising invoices to customers. Answering incoming calls from customers regarding their orders/making a new order. Maintain paperwork and filing. Respond to emails daily. Input Customers details into accounts. Attend business meetings with customers and suppliers. Building relationships with customers. Diary Management/Planner.

Customer Service Administrator

Jun 2015 - Oct 2018 (3 years)

Key Responsibilities; Ensuring all energy improvement installation information required by OFGEM is correct and compliant. Handling complaints and providing the best outcome for customers. Responsible for all escalations to third party installers where documentation provided was non-compliant. Contacting customers in a professional manner when information or authorisation is needed on their behalf. Meet daily targets and ensure all work is completed by deadline day.

Customer Service Officer

Dec 2014 - May 2015 (5 months)

Key Responsibilities; Providing excellent face to face customer service on a daily basis. Dealing with personal and business customers accounts with a high level of accuracy. Focused solely on providing customers with the best financial products and services to suit their needs. Complying to the data protection act and banking regulations at all times. Met daily targets.

Level 2 Supervisor

Feb 2013 - Nov 2014 (1 year)

Key Responsibilities; Responsible for providing customers with a warm and effective service. Scanning purchases, taking payments, processing discount vouchers and internet orders, checking stock levels and correcting stock amendments within the store. Keeping the work area a tidy and safe place to be. Responsible for the cashiers on shift, handling complicated customer queries and monitoring the daily cash flow. Producing cash reconciliation reports.

Pendidikan

Level 2/Level 3 AAT

2012 - 2014 (2 years)

12 GCSE's graded A* - C

2007 - 2012 (5 years)

Kelayakkan

Level 2/ Level 3 Accounting Qualification (2014)

AAT - Association of Accounting Technicians

I am qualified in level 2 and level 3 Accountancy. I studied the following modules; - Bookkeeping transactions. - Basic costing. - Work effectively in accounting and finance. - Computerised accounting. - Final Accounts Preparation. - Indirect Tax. - Management Accounting: Costing. - Spreadsheets for Accounting. - Ethics for Accountants.

Sijil

  • Data Entry Level 1
    77%

Pengesahan

  • Facebook Disambung
  • Freelancer Keutamaan
  • Bayaran Disahkan
  • Telefon Disahkan
  • Identiti Disahkan
  • E-mel Disahkan

Cari Freelancer yang serupa