Zoho CRM Integration with Twilio

oleh fairchance
Zoho CRM Integration with Twilio

Zoho CRM integration to include integrating Twilio numbers into our Zoho system. The main purposes of which are to automate the calling process from within the Zoho CRM and to enable agents to uses Twilio SMS features to text message clients in addition to just sending emails or leaving voice messages. Also, we want the system set up so that when calls are recieved, if the Zoho CRM recognizes the caller ID as an exisiting phone number in our system the lead would automatically open on the screen for the person answering the call within the CRM. We also want to create and IVR system for all inboud calls with an initial greating that gives 3 options "dial partys extension, press one for agent, or press zero or stay on line for operator."

image of username fairchance Flag of Pakistan Lahore, Pakistan

Tentang Saya

Hello, I am a Zoho Sr. Specialist with 22 years of experience in IT consulting. I work on variety of Zoho projects week in week out! I have setup more than 500 accounts. My expertise: Migration from Salesforce to Zoho CRM Zoho Architecture Zoho Customization Data Cleanup Initial Zoho CRM Setup Business Analysis and Data Modeling into Zoho Sales Funnel Flow Design Zoho Subscription Zoho Forms API Integration Workflow Automation, Approval Processes Zoho Creator Deluge Script and Custom Function Advanced Zoho Analytics Advanced Zoho Survey Zoho Sales IQ and Live Chat Zoho Projects and Recruit Zoho Campaign, Quote, Invoice, Sales Order, and Purchase Order Zoho Mail POP3, IMAP Integration Please don't hesitate to message me directly through freelancer messaging service to discuss your project in more details. Warm regards, Shehbaz H.

$25 USD/jam

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