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- N/AKerja-kerja yang Telah Disiapkan
- N/AMengikut Belanjawan
- N/AMengikut Masa
- N/AKadar Ulang Upah
Lead System AdministratorFeb 2017
Setting up and administering SIP telephony servers based on asterisk, Naumen 6.3 Interaction with the customer to organize the work of telephony. Development of IVR scripts of various levels of complexity with integration with various systems (Databases, api customer). Consultation of employees on the principles of telephony, troubleshooting in The study and implementation of new solutions in telephony.
Senior System AdministratorMay 2014 - Feb 2017 (2 years)
Consultation of IT staff on the work of call center systems, configuration and administration of telephony servers at the Naumen Base 4.3 (6.3). Development of IVR scripts of various complexity (with elements of integration into other systems). Development of the structure of projects from scratch. Diagnosis and troubleshooting in telephony.
IT Helpdesk AdministratorSep 2012 - May 2014 (1 year)
Maintenance of the fleet of PC up to 400 pcs. Administration of servers (dhcp, iptables, samba, squid, ftp, vblade) based on linux. Configuring and administering VMware vSphere, configuring and administering access level switching equipment and distribution. Administering the Contact Center Naumen 4.3 system
System AdministratorOct 2010 - May 2011 (7 months)
Configuring LAN service, PC. Organization and creation of IT infrastructure.
System AdministratorSep 2009 - Jul 2010 (10 months)
The engineer-adjuster of computer networksMay 2008 - Feb 2009 (9 months)
Installation of the city network, maintenance of network equipment and communication lines. Connection of subscribers to the city local network.
Naumen Contact Center (2016)Naumen
Administrator of Naumen Contact center