Imej profil gallegovalentina
@gallegovalentina
Penanda Venezuela Caracas, Venezuela
Ahli semenjak 18 Mei 2016
0 Cadangan

gallegovalentina

Dalam Talian Luar Talian
Hey there! I learned English on my own by watching TV shows and listening to music and I have a C2 level. I'm about to get my degree in Modern Languages (took English, French and Spanish Linguistics). I have an American accent, and no grammar-spelling mistakes. I've worked in many Bilingual call centers before. As a sales-person and as a customer service representative. Now, I'm currently working at a company based in the US, selling cacao tea, I also manage their social medias, their website, inventories, and selling-platforms like Amazon. I have experience in all that was mentioned before and took two community management courses. I promise I will do my best, Contact me.
$7 USD/hr
3 ulasan
2.0
  • 100%Kerja Diselesai
  • 100%Mengikut Bajet
  • 100%Tepat Pada Masa
  • N/AKadar Ulang Upah

Portfolio

Ulasan Terkini

Pengalaman

SALES AND SOCIAL MEDIA MANAGEMENT / VENTAS Y SOCIAL MEDIA MANAGER

Feb 2017

Calls to different tea related stores in the US offering cacao tea. Managed, analyzed and created content for the social media platforms.  Created and managed Excel docs to have a record of inventory and sales. -- - Contactar listas de tiendas que venden té orgánico / derivados de cacao para ofrecer el producto. - Manejo de redes sociales: generar, programar contenido relevante, monitorear y analizar a través de herramientas. - Actualización de inventarios y ventas de cada plataforma.

SALES AND CUSTOMER SERVICE EXECUTIVE / VENTAS Y ATENCIÓN AL CLIENTE

Nov 2016 - Feb 2017 (3 months)

Persuaded US citizens to get info about life insurance from the A.C.A and from a private insurance company. Re-directed clients from an insurance company to another one to get plans and services info. -- - Persuadir a ciudadanos de USA llamados al azar para recibir información en cuanto al seguro de vida de la Ley de la Reforma de Salud y sobre seguro médico privado. - Redirigir a clientes de la compañía Aetna a agentes de seguros de su localidad para recibir información de planes y servicios.

CUSTOMER SERVICE EXECUTIVE / ATENCIÓN AL CLIENTE

Aug 2016 - Oct 2016 (2 months)

Helped the customers from Guyana, US and Venezuela to issue tickets, solved any inconveniences they had, and processed refunds. ----- - Atender las necesidades de los clientes de la Aerolínea Dynamic International Airways. - Cotizar boletos de avión a cada uno de los clientes ya sean de USA, Venezuela o de Guyana. - Solventar cada una de las dudas e inconvenientes que pudiesen tener los clientes acerca de sus boletos o servicios.

Pendidikan

T.S.U. Idiomas Modernos / Modern Languages

2015 - 2018 (3 years)

Pengesahan

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