Business Analyst
* A business savvy professional with around 3 years of experience in Business Analysis, Project Coordination and Client Relationship Management. * MBA (IT and SCM) and B.Tech (Mechanical) * Possesses keen interest of working in the SCM, CRM, Retail, BFSI and Travel domain. * Experienced in Business Analysis entailing requirement gathering, and specification of validations for converting business requirement into technical/functional specifications. * Skilled at Handling Documentation pertaining to BRD, SRS (With Use Cases), AS-Is and To-Be Documentation. * Has handled several projects like: Retail Management, Customer Relation Management and Supply Chain Management for Company clients which was based on providing an integrated platform for the Company client's business operation which will serve all departments and functions across company that can serve various functional and operational needs. * Has worked on several domains pertaining to SCM, Retail, CRM, Franchise and
Tentang Saya
* A business savvy professional with around 3 years of experience in Business Analysis, Project Coordination and Client Relationship Management. * MBA (IT and SCM) and [login to view URL] (Mechanical) * Possesses keen interest of working in the SCM, CRM, Retail, BFSI and Travel domain. * Experienced in Business Analysis entailing requirement gathering, and specification of validations for converting business requirement into technical/functional specifications. * Skilled at Handling Documentation pertaining to BRD, SRS (With Use Cases), AS-Is and To-Be Documentation. * Has handled several projects like: Retail Management, Customer Relation Management and Supply Chain Management for Company clients which was based on providing an integrated platform for the Company client's business operation which will serve all departments and functions across company that can serve various functional and operational needs. * Providing value added customer services by attending customer queries/ issues. * Ensuring a high-quality customer experience, elevating customer satisfaction, while adhering to the SLA's and work processes and thus managing cost-effective operations. * Setting quality standards for operational areas & ensuring adherence to quality standards. * Has worked on several domains pertaining to SCM, Retail, CRM, Franchise and Service domain. * Endowed with a profound customer centric and systems driven approach to designing business solutions. * Possesses strong communication, analytical, analysis/ mapping and negotiation skills. * Expertise in Project Management, Product Development/Customisation, Requirement Analysis, Client Relationship Management, Operations Management, Process Automation and standardisation, solution design, strategy implementation and cost reduction/budget control.
$80 USD/jam
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