Service Desk Implementation

by IsraelS1980
Service Desk Implementation

Implementation and automation of service desk processes. Implementation of the escalation process and service levels. Design of the services catalog related to the IT area.

image of username IsraelS1980 Flag of Mexico Merida , Mexico

About Me

More than 20 years as a consultant specialized in process implementation and automation. Senior SharePoint Consultant with strong experience in Power Apps and Power Automate. Implementation of complex and large processes. Extremely analytical to solve problems and implement solutions. Design of efficient and scalable solutions through configuration parameters, avoiding direct modifications to workflows or apps.

$ 50 USD/hr

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