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- N/AKerja Diselesai
- N/AMengikut Bajet
- N/ATepat Pada Masa
- N/AKadar Ulang Upah
Senior Consultant/ Analyst / ResearcherJan 2010
Consulting, Market Research and Analysis
Senior ConsultantApr 2007 - Dec 2009 (2 years)
- Business analysis, team and client management in BPR and CRM projects. - Business processes re-engineering by Lean Six Sigma for banks. - Determination of functional requirements and deployment planning and management in CRM Software implementation projects. - Translations (Turkish-English) of company specific confidential reports. -Working in cross-functional environments, using research and other customer information to address business needs and to make actionable recommendations.
Implementation Consultant / Senior Business AnalystMar 2005 - Dec 2007 (2 years)
Functional requirements analysis for implementation projects of Human Resources/Payroll software. Project management, planning and coordination of project activities, pre-sales support with sales teams. Translations (English-Turkish) of end user specifications and user interface. Team leader in an internal management (Balanced Scorecard) project: Initiated and led an internal work group about improvement of Performance Measurement System of the company; Conducted secondary research and summarized fin
Academic ResearcherApr 2002 - Jan 2003 (9 months)
Participated in the academic study ""Strategic Innovation, Tiered eServices and the Adoption of Nested Technologies": - Performed secondary research for previous academic studies, - Summarized findings
CRM Marketing AnalystFeb 1998 - Nov 2000 (2 years)
Planned and executed CRM marketing campaigns with all phases. Specified target customers, products and marketing channels based on the bank's marketing strategies. Provided insight to the management in shaping the crm strategy of the bank.