Jean Leslie Z.

I worked in BPO for 6 years assisting US customers while completing my degree of Bachelor of Secondary Education major in English. I started as a frontline in a telecommunications company and paved my way up to escalations before I shifted to a healthcare account. My work experiences have made me highly skilled in customer service, technical support claims processing, and admin tasks. As part of my college experience, I was trained with different blog tools and publishing platforms like Wordpress and have made a lot of presentations using different word processors to engage my students. I am also trained in managing and marketing on Facebook, Twitter, LinkedIn, Pinterest, Instagram, Hootsuite, YouTube, and other social media marketing platforms. Having suitable virtual assistant skills, I am very confident that I can provide the highest quality of work that you need.