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$10 USD / Jam
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United States (7:01 PTG)
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Menyertai pada Oktober 17, 2006
$10 USD / Jam
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I have 3+ years of experience as a Project Coordinator plus several years of experience in Customer Service and Help Desk Support (including online, over the phone, chat and email). I also have a wealth of experience using Microsoft Office, Outlook, and recently, using Google Drive to manage and share Sheet information for projects. I have a friendly, professional demeanor and I am very patient when working with customers or clients. I am an experienced multitask-er, allowing me to take on several responsibilities at once. I look forward to providing my skills to help you provide excellent customer support or any additional projects for which you may need assistance.
Tiada ulasan untuk dilihat di sini!
Pengalaman
Project Coordinator
Ogo, 2011 - Mac, 2015
•
3 tahun, 7 bulan
FieldSolutions
Ogo, 2011 - Mac, 2015
•
3 tahun, 7 bulan
• Supported 5-6 teams and 35+ clients in filling assignments and meeting expectations. • Recognized by several clients for efficient management of their accounts. • Resolved issues promptly via emails or messages.
Ogo, 2011 - Mac, 2015
•
3 tahun, 7 bulan
Customer Technical Support
Mei, 2007 - Sep, 2011
•
4 tahun, 4 bulan
Catalina Marketing via Today’s Staffing
Mei, 2007 - Sep, 2011
•
4 tahun, 4 bulan
• Guided store staff through troubleshooting steps to resolve equipment issues. • Scheduled technicians to go to the store if the problem(s) could not be resolved over the phone • Summoned back several times for contract work after company layoff.
Mei, 2007 - Sep, 2011
•
4 tahun, 4 bulan
Customer Support Specialist 1
Jul, 2004 - Okt, 2006
•
2 tahun, 3 bulan
Brighthouse Networks
Jul, 2004 - Okt, 2006
•
2 tahun, 3 bulan
• Cited by multiple customers for effectively troubleshooting their technical issues. • Acquired skill in dealing with challenging customers to efficiently deal with their problems,
Jul, 2004 - Okt, 2006
•
2 tahun, 3 bulan
Pendidikan
St. Petersburg College
1997 - 1999
•
2 tahun
A.S. Telecommunications Engineering Technologies

United States
1997 - 1999
•
2 tahun
Kelayakan
A+ Certification
2010
COMPTIA
Entry-level computer certification for PC computer service technicians. The exam is designed to certify the competency of entry-level PC computer service professionals in installing, maintaining, customizing, and operating personal computers.
2010
Pensijilan
F
Foundation vWorker Member
Pengesahan