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Kristine G.

@kikotin

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Customer Service Professional and Digital Marketer

$25 USD / Hour

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Philippines (12:35 PM)

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Joined on January 15, 2008

$25 USD / Hour

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With years of experience as a Customer Service Supervisor and a Digital Marketer I am passionate about customer service and it all started, prior to my freelancing career, when I got employed at a social enterprise company, focused on natural skin care products. Being a creative person, I have developed my love for visual arts and writing.This is the reason why I pursued and earned a degree in Creative Writing from the University of the Philippines. I have learned how to use Adobe Photoshop, Canva and other photo and video editing tools to create graphic design which I use in marketing and social media platforms. My love for writing also opened doors for me in digital marketing - creating web content, social media posts, articles, video scripts, and business email. I have worked as a Content writer and Social Media Specialist in an office-based BPO company before I shifted to freelancing.

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Experience

Social Media Manager

Aug, 2020 - Oct, 2022

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2 years, 2 months

More Staffing LLC

Aug, 2020 - Oct, 2022

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2 years, 2 months

Managing social Media Accunts such as Twitter, Linkedin, Facebook, Instagram, Google my Business and Youtube.

Aug, 2020 - Oct, 2022

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2 years, 2 months

Synergia BPO Solutions

Aug, 2014 - Dec, 2016

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2 years, 4 months

Team Manager

Jun, 2016 - Dec, 2016

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6 months

TEAM MANAGER -Managed a team of 15 agents doing outbound lead generation calls for an Auto Warranty Company. -Reports directly to client on a daily basis. -Trains and motivates the team. -Structure Quality Assurance and monitoring process to help develop skills.

Content Manager and Lead Generator

Aug, 2014 - Sep, 2016

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2 years, 1 month

CONTENT WRITER AND SOCIAL MEDIA MANAGER -Written website content and corporate video scripts. -Written business correspondence. -Conceptualize Marketing Campaigns. -Managed corporate social media accounts, research, create and post content. SaaS LEAD GENERATION FOR MEDIADEV -B2b Lead Generation, profiling IT professionals based in Europe (Sweden, Norway) and Singapore. -Our products include Microsoft AX and Navision, Microsoft Surface Pro and Microsoft Office 360.

Aug, 2014 - Dec, 2016

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2 years, 4 months

Copy Writer

Sep, 2015 - Jun, 2016

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9 months

Bureauserv Global Inc

Sep, 2015 - Jun, 2016

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9 months

Duties and Responsibilities: I manage several social media accounts for our clients in the accounting, BPO and astrollogy industries, write website content and blog articles. Among my duties in the company is project manager. I work closely with my team and ensures that all aspects involving a project is done right and timely. I started with the company as part-time freelancer then eventually joined the company as full time employee.

Sep, 2015 - Jun, 2016

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9 months

Education

University of the Philippines

1998 - 2003

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5 years

BA Creative Writing

Flag of

Philippines

1998 - 2003

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5 years

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