Lala R.

Hi, I am a virtual assistant who can perform both non voice and voice type of jobs. I have 5 years of BPO experience in Technical Support, Customer Service and Virtual Assistance over the phone and chats. In my last job, I have also worked as QA where I was auditing call quality of agents and coaching them to get good scores. I have worked with companies like Cisco, AT&T, Bell Canada, [login to view URL], GrupoNoa International etc for US, UK, Canada and Australian customers for inbound and outbound processes.