Marita S.

EDUCATIONAL BACKGROUND: • 1996 – 2000 Bachelor of Economics Major – entrepreneurship and management Latvia University of Agriculture Faculty of Economics / Jelgava, Latvia • 1993 – 1996 Secondary Education (with major in foreign languages and cultures) Grammar School of Nordic Languages / Riga, Latvia WORK EXPERIENCE: • Dec 2004 - May 2005 Customer care associate “Wipro BPO”/ Pune, India (handling incoming calls of the United Airlines customers, ticket sales) • Jul 2001 – Aug 2004 Engineer-analyst VAS “Latvenergo” DET, Realization Department/ Jelgava, Latvia (summarizing information and analysing work results of the company, projection of realization, assistance to boss in daily administration and office-work, updating the information of databases) • Jul 2000 - Jun 2001 Accountant VAS “Latvenergo” DET, Realization Department/ Jelgava, Latvia (following up with clients on the phone, summarizing information, checking the data, updating databases) LANGUAGES: • Latvian – mother tongue • English – good • Russian – conversation language • Swedish, German – basics ADDITIONAL INFORMATION: • Very fond of creative work - photography, making crafts items (knitting, crochet, sewing and others), presenting information with visual aids (reports with charts, pictures etc)