Imej profil mkonyisara
@mkonyisara
Ahli semenjak 1 November 2018
0 Cadangan

mkonyisara

Dalam Talian Luar Talian
"address and solve problems in a way that is a win-win situation for the customer and the company".
$10 USD/hr
0 ulasan
0.0
  • N/AKerja Diselesai
  • N/AMengikut Bajet
  • N/ATepat Pada Masa
  • N/AKadar Ulang Upah

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Ulasan Terkini

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Pengalaman

Customer Service Supervisor

Aug 2018

Duties and responsibilities • Providing quality and efficient customer service to customers through daily management of the team including motivation, recognizing and rewarding, coaching, counseling, training and problem solving. • Providing daily direction and communication to team members so that customer service calls are answered in a timely, efficient and knowledgeable manner.

Customer Service Representative

Feb 2018

Duties and responsibilities -Resolve customer complaints via Phone calls, email, and Social media. -Attracts potential customers by answering product and service questions. -Assist with placement of orders, refund or exchanges. -Provide appropriate solution and alternatives within time limits and follow up to ensure resolution. -Attempt to persuade customer to reconsider cancellation

Intern

Sep 2017 - Jan 2018 (4 months)

Duties and responsibilities: -Inform customers of different deals and promotions. -Conducting Customers Focus Groups. -Make post-delivery calls, to understand the customer experience after purchasing online.

Pendidikan

Bachelor of Information technology

2014 - 2017 (3 years)

Pengesahan

  • Facebook Disambung
  • Freelancer Keutamaan
  • Bayaran Disahkan
  • Telefon Disahkan
  • Identiti Disahkan
  • E-mel Disahkan

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