Neema S.

Profile Name: NEEMA RACHEL SELVIN Work Experience: I am having 3 years of experience in the Call Center field. I am presently working as a Quality Assurance Executive, for an email support process. Handling around 35 members i.e. to coach and train them in Soft Skills, conducting training sessions and weekly internal monitoring calibration sessions. I have experience in proofreading christian books and magazines. Additional Qualification: Working knowledge of Ms Word, Power Point, Excel and Adobe Pagemaker. Strength: • Strong verbal and written skills. • Familiarity with Windows & Internet. • Excellent customer service, communication, and relationship building skills.