Nice G.

EDUCATIONAL BACKGROUND GENERAL SANTOS DOCTOR’S MEDICAL SCHOOL FOUNDATION INC. Bachelor Of Science In Nursing (75units) MARCH 2008 HOLY CROSS OF DAVAO COLLEGE Bachelor of Science in Information Technology (56units) March 2011 WORK EXPERIENCE January 2011 to April 2011 Eco Therapy Group HR Manager/QA Manager (Part-time job) -Responsible in hiring therapists for the company -Calling and emailing interested applicants -Doing interviews via phone -Doing Quality and Assurance on the notes of the therapists April 2010 to January 2011 THERAMAX THERAPY SERVICES Staffing Coordinator/QA - Case Managing -Data entry -Staffing pts - General Office Work, Office Administration -Appointment Setting and Calendar Management October 2009 to April 2010 Eogogics Inc. Personal Assistant/Secretary -Accomodates the calls of the applicants and queries for the company -Email handling -Event updating through various websites August 2009 to January 2011 HUBPORT INTERACTIVE INC. Virtual Assistant -Contact Management -Lead Generation and cold calling businesses - Daily and weekly Activity Report -Customer service interaction through emails, phone calls and Live Chat - Virtual Receptionist - Customer Support, Sales and Account Management January 2008 to July 2009 SIXELEVEN GLOBAL SERVICES AND SOLUTIONS (Davao City) Call Center Agent -Responsible of making sales to meet the account’s demand - Co-team Captain for outbound sales service team -Clients were mostly from the United States - Call quota, 200 outbound Calls Daily -Daily Time Tracking Reports - consistent QA passer - High CSAT results