Imej profil pamelaubina
@pamelaubina
Penanda Philippines Valenzuela City, Philippines
Ahli semenjak 28 Jun 2018
0 Cadangan

pamelaubina

Dalam Talian Luar Talian
I've been working in a call center industry for over 3 years. My responsibilities in this role include: Answering incoming calls and outbound calls Strong skills in email handling File Management Validating of documents Download media files and upload to our serve Update working file Data Entry Accounts Payable/Receivable Management Technical Support Administrative works I can say that I have fast learning ability to ensure contribution to your customer team. I am dedicated and eager to learn.I have passion for customer service and I can create innovative solution to keep customers committed to what service they have. I am very professional when it comes to working and I don't let any distractions get in the way. I am always up for challenges and if I encounter things I am not familiar with I make sure to work on it by doing my own research and study. If you hire me I will make sure to do my best and perform well on my job.
$5 USD/hr
0 ulasan
0.0
  • N/AKerja Diselesai
  • N/AMengikut Bajet
  • N/ATepat Pada Masa
  • N/AKadar Ulang Upah

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Pengalaman

Customer Service Representative

Nov 2018 - Jan 2019 (2 months)

Handles all complaints of the unauthorized or unknown usage of client account. Work with clients and, often times legal authorities, to ensure that all disputes are cleared in a timely manner. Demonstrate the benefits and assist clients in using all channels such as Bank Machines, Telephone Banking, Mobile and Online Banking

Customer Service Representative

Aug 2017 - Nov 2018 (1 year)

Administered over 400+ clients all over the world for health and benefit plans. Helps client’s employees and their families to evaluate and judge the merits of various plans to help them select the most appropriate type of coverage for their unique individual needs.

Customer Service Representative

Sep 2015 - Aug 2017 (1 year)

Answering incoming calls and responding to all customer inquiries in a professional, courteous manner. Resolving conflicts such as billing issues, delivery issues and cancellation of [login to view URL] the best resolution for their complaints and customer satisfaction.

Pendidikan

Management in Information Technology

2013 - 2015 (2 years)

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