Allan's QA Audit
This is an audit on the way the agent/s has handle the issue of the customer, if they have followed SOP's and use the proper language in communicating with their respective customers. <a href="http://imgur.com/zoKmj"><img src="http://i.imgur.com/zoKmj.jpg" alt="" title="Hosted by imgur.com" /></a>
About Me
Provides Answers from Customers regarding use and Troubleshooting of Equipment Through chat/ phone /Email. use the most Appropriate way to communicate with Different Behavior types on Call/ Chat. Apply the Element on Buil;ding positive rapport with different types of customer over the phone/ chat. Apply appropriate actions to effectively control a call/ chat. Meets commitment to Customers. Display time flexibility as per work requirement. I can also do some proofreading and translations for Spanish to English or Vice Versa
$ 5 USD/hr
NEW FREELANCER!
