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- 100%Kerja Diselesai
- 100%Mengikut Bajet
- 100%Tepat Pada Masa
- N/AKadar Ulang Upah
Email Expert needed to send out mass emails
“Great Freelancer. Finished everything on time and with perfection.”ProjectHunter87 4 months ago
Specialist II - Debt Card Fraud Prevention SpecialistOct 2015 - Mar 2017 (1 year)
Mitigate fraud losses
Escalations Retention Customer Service RepresentativeJan 2011 - Aug 2015 (4 years)
Provide immediate actions, options and resolutions to customers dealing with inconvenience. Identify customers's personalities and know how to gauge, interact and deal with them. Duties include data analysis, weekly and monthly escalations reporting.
Executive Operations - Applications SpecialistNov 2009 - Jan 2011 (1 year)
Frontline representative servicing US customers. First touch of customers inquiring about credit card products. To introduce and help customers that credit card that suits their needs and credit standing. Gather applicant's data and provide important disclosure, terms and conditions of the card they applied for.
Customer Service ReporesentativesApr 2007 - Nov 2009 (2 years)
Respond to customers inquiries about the company's products and services following the standard procedures. Investigate customers' complaints and resolve them. Document details of the conversation and action taken in a given time frame.
Associate Degree in Computer Secretarial2003 - 2005 (2 years)
US English Level 187%
- Telefon Disahkan
- E-mel Disahkan