Rebecca Sunday U.

I am pleased to have you here! Do you need Customer Support or a Virtual Assistant for your business to provide Email support, Chat support, Phone support, Social Media Management, and other administrative support roles? If yes, you are in the right place. These administrative roles when combined with friendliness, empathy, customer satisfaction, dedication, resilience, and value, make it a pleasure to work with me. I have a bachelor's degree in Accounting Education and have 3 years of experience assisting businesses with video calls, meetings, and direct customer experience. I have worked in companies that were getting 4 emails a day and others that were getting 100 to 500 emails a day. Making 50 to 100 cold calls a day is an activity I engaged in for these businesses. I am an expert in these fields: ☑️Virtual Assistance ☑️Customer support ☑️Answering product questions ☑️Email support ☑️Chat Support ☑️Social media engagement ☑️Phone support ☑️Data Entry ☑️Web Research ☑️Communication using Slack/Zoom/RingCentral ☑️ Zoho CRM ☑️Leads Generation using social media ☑️Cold calling (50 to 100 daily) ☑️Typing ☑️Record keeping on Google docs, Excel, Word, and Google sheets ☑️Uploading images using WordPress and WordPress ☑️ Telemarketing ---------------------------------------------------------------------------- WHY YOU SHOULD CHOOSE ME TO DO YOUR PROJECT ☑️Timely delivery of your project ☑️Weekly Work Load of 40 hours ☑️100% dedication to your project ☑️ 100% customer satisfaction which increases ROI ☑️ I possess a headset with background noise suppression. This will ensure smooth communication with your customers ☑️My working space is calm and enabling WHAT PREVIOUS CLIENTS HAVE SAID Rebecca has worked under my leadership and is an excellent team player. She is teachable, open to learning opportunities and is dedicated and committed to growth, both personally and on the job. I recommend her wholeheartedly. (Angela Elegbede, Head of Customer Service at LadyBiba) Rebecca has the characteristics of an excellent team player and with total commitment to what she is meant to do. Friendly, Professional, and God-fearing. (Femi Oludumi, Sales Consultant at Shaw Communications) I am PASSIONATE about providing virtual assistance and putting my all into it. Ensuring customer satisfaction is the end goal for me. This would mean more revenue for your business as customers would keep coming NONSTOP. Answering product questions has been a major role I have played in the virtual assistant department and I can stay calm while doing this. If you need my services, send a message so we can discuss your project together. Looking forward, Rebecca