Planning, Organizing, Leading, Controlling, Policy & Strategy Making, and R&D eCommerce: Pricing, Shipping, Listings, Error Checking & Removing, Re-pricing, Inventory Management, Order Management, Returns, Complaints & Query Management, Vendor Management & Hunting Look out for Amazon, Walmart, eBay, Wish and website “Lagoonshop.com” Oversee: Graphic Designing, Digital Marketing, Content Writing, Sales & Marketing Additional Tasks: HRM, Procurement, Administration, Finance, & Accounting

Supervised, managed, and maintained the centralized database of the Legal/Litigation portfolio across the country, the Central Repository and MIS reporting in order to ensure that it is in accordance with the policies of the Bank Litigation/Legal Cases Management, Panel Lawyers/Law-Firm Database Management, BMP’s Cases Data Support, etc. Part of the support team for the development of online litigation system “LCMS”

Provided strong MIS/reporting, analytical information & sales support to the management team, which included Budgeting; KPIs; Dashboards; Reporting; MIS; Bancassurance Sales Sales Coordination with JLI’s Team Leaders, BSOs, DSMs, ZSM & RSM; and with HBL’s RMs, BMs, ASMs, and SASMs; Also provided MIS support to Regional Compliance Team

Provided impeccable assistance in Regional work (Budgeting; KPIs; Dashboards; Reporting; MIS; Deposits Mobilization; Consumer Sales; Bancassurance Sales, Islamic Banking; Prestige Banking; HBL MoneyClub and HBL ID) Supervision of Relationship Managers, Consumer Sales Staff, Direct Sales Officers, and HBL Freedom account penetration campaigns Monitoring Service Quality along with Branch Visits, NTB, ADC, etc. Spoke Person for Prestige Banking, Key Account Portfolio, and Regional Sports.

Deposit mobilization; Business Development; Marketing and cross-selling of Retail/ Consumer products & services Providing Quality Customer Service; Networking with existing & potential clients

Provided customer services to HBL customers & prospects for all products as well as proceeded financial transactions over the phone, in inbound unit Sold Credit Cards over the phone to existing customers in target base environment, in outbound unit Worked as Rejection Review Specialist to boost credit card sales, in which, reviewed rejected & discrepant applications and made them workable (where applicable) by consulting CIU Analyst, in outbound unit