EXPLORE


3.9
3.9
89%
$10 USD / Hour
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Pakistan (3:18 AM)
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Joined on November 14, 2025
$10 USD / Hour
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I am a reliable, detail-oriented, and proactive Virtual Assistant with experience in claims handling, customer support, administrative assistance, back-office operations, and eCommerce management. I help businesses stay organized by handling customer inquiries, reviewing claims, managing emails, maintaining documentation, performing data entry, scheduling appointments, coordinating follow-ups, managing CRM systems, and supporting daily business operations with accuracy and confidentiality. I am proficient in Microsoft Office (Excel, Word, and PowerPoint), Google Workspace, GoHighLevel, Shopify, Amazon Seller Central, and other CRM platforms. I am committed to delivering high-quality work, meeting deadlines, and providing dependable support that improves efficiency and customer satisfaction. Areas of Expertise: ➤ Virtual Assistant & Personal Assistant Support ➤ Shopify, Amazon & eCommerce Store Management ➤ GoHighLevel & CRM Setup/Management ➤ Python Scripting & Workflow Automation ➤ Research Paper Writing & Academic Assistance ➤ Claims Handling, Reviews & Customer Follow-ups ➤ Customer Support (Email, Chat & Ticket Management) ➤ Cold Calling & Call Centre Support ➤ Email Management & Professional Communication ➤ Data Entry, Web Research & Data Organization ➤ Administrative & Back-Office Support ➤ Microsoft Excel, Word & PowerPoint Tasks ➤ Calendar Management & Appointment Scheduling ➤ Resume & Cover Letter Writing ➤ Book Formatting & Document Preparation Why Work With Me: ➤ Strong Attention to Detail & Accuracy ➤ Professional Communication & Quick Response ➤ Ability to Manage Multiple Tasks Efficiently ➤ Confidential Handling of Business Information ➤ Problem-Solving Mindset & Fast Learning Ability ➤ Commitment to Quality Work and Long-Term Partnerships My goal is to become a reliable extension of your team by providing consistent support, improving workflows, and helping your business operate more efficiently. I am always ready to take on new challenges and deliver results you can depend on.
Verifications
On time
100%
On budget
100%
Accept rate
96%
Repeat hire rate
19%

Executive & V/A Support

Executive & V/A Support
Easy communiction. Has good writing skills & understanding of Project Management
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safdar was really a pleasure to work with he followed the directives and made sure i was completely satisfied i would definitely hire him again [23 April, 2026] safdar was really good and diligent he displayed professionalism in making sure he knew what i needed done and he made sure to do everything the way i needed was a pleasure to work with and i hope we can work together again
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Great job, courteous and prompt.
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Created a well organized spreadsheet and took adjustments to my hiring criteria very well. Was very professional and friendly. I wish to continue working with him to search and apply for more jobs.
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Experience
Customer Support Representative
Aug, 2024 - Present
•
1 year, 11 months
SunDial Home
Aug, 2024 - Present
•
1 year, 11 months
No Description Provided
Aug, 2024 - Present
•
1 year, 11 months
Accountant
Sep, 2022 - Sep, 2025
•
3 years
The EDUCATORS Rauf Campus
Sep, 2022 - Sep, 2025
•
3 years
No Description Provided
Sep, 2022 - Sep, 2025
•
3 years
Customer Support Representative
Jan, 2021 - Aug, 2023
•
2 years, 6 months
Royal Call Center
Jan, 2021 - Aug, 2023
•
2 years, 6 months
No Description Provided
Jan, 2021 - Aug, 2023
•
2 years, 6 months
Education
University of the Punjab, Lahore
2017 - 2019
•
2 years
B.SC

Pakistan
2017 - 2019
•
2 years
University of the Punjab, Lahore
2015 - 2017
•
2 years
F.SC(ICS)

Pakistan
2015 - 2017
•
2 years
Qualifications
Best Award for Accountant
2024
The EDUCATORS Rauf Campus
“Awarded Best Accountant of 2024 for exceptional accuracy, efficiency, and dedication in financial management and reporting.”
2024
Certifications
P
Preferred Freelancer Program SLA
Freelancer Orientation