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ZIONS TECHNOLOGIES PRIVATE LIMITED PROFILE Contents at a Glance 1 Introduction 2 Quality Assurance 3 Services 4 Development Process & Procedure 5 Technologies 6 Clients 7 Team 8 Location INTRODUCTION Zions Technologies Private Limited., Pondicherry, India, is one premier Callcentre service provider . Zions Technologies is managed by an efficient team of management and Technical experts, with a well-established quality department that targets quality solution in time, thereby gaining a better reputation among its clients. Zions Technologies is looking to develop long term working relation with its customer and clients that committed to improve their operation through power of excellent service. Our technology has empowered Organizations to deliver efficient and cost-effective services to their customers. Looking back at where we started a long way back,we’ve made significant progress in terms of technology, resources, strategy, exposure and customer satisfaction. Continuous learning during each step of our endeavor has helped a lot to better us day by day, which is recognized by our clients as well. We are also a renowned data entry service provider providing the best quality services at an unbelievably lower cost. Utmost care is taken to ensure INTRODUCTION Why Zions Technologies : Zions Technologies has perfected its skill in developing flexible, quality solutions. Zions underlines our proven ability to deliver satisfy their various business requirements. We feel that our people, service and company stand out from the crowd for the following reasons. • Highly skilled, trained and motivated teams that have both the Business and Technical experience to understand your business needs. • Zions has taken its customers to a new dimension of service satisfaction. • We render the best quality in callcentre and data entry services for every need of yours. • Zions Technologies help you save your invaluable time, money and give you a competitive edge thus enhancing your performance. Our highly skilled and talented staffs do the best hand-writing analysis and ensure an error-free output. • Our solutions are the best solutions that are tailor made to match your expectations and standards. • Experience of 3 years in serving 400 clients [login to view URL] and in depth knowledge in diverse fields. • A complete IT services company offering comprehensive services across a wide range of platforms and technologies. • Excellent communication skills and personnel who are able to completely understand your requirements. • Efficient and Timely execution of short and long term projects as per client specified requirements. • Faster Turnarounds and ability to handle large voluminous data and rush-hourjobs. • Cost Savings and increase in profit margins for you. • Accuracy and quality of data assured. • Dedicated Team and Project Manager assigned for each job. • Documentation prepared for each project to ensure that each team member has comprehensive knowledge of the job specifics. Mission & Vision Mission: To enhance our clients and build a long lasting relationship by increasing their business share through premium quality service. Vision:Be a leading BPO/IT enabled service provider in the field of call centers, consultancy and technology service, data management and customer care management. CorporateValues People - We treat our employees and business partners with dignity and respect and provide an environment where they can develop and succeed, based on their ability and desire. Integrity - We conduct our business in an open, honest and straightforward manner, ensuring business secrecy and security. Commitment - We stand by our commitments and do what is required to meet and exceed the expectations of our customers. Teamwork - We believe that teamwork is the key to our success and we work together to leverage the strength of our diverse resources to achieve our mission QUALITY ASSURANCE Success for Zions Technologies in today’s market place not only mean simply developing our service for the market on time, or providing a high level of after service care. It also means delivering a , quality service that operates efficiently on multi-platform environments and meets the diverse needs of our corporate customer base. Our Quality is associated with all line Our scope is not restricted only to fault detection and correction .We are oriented towards both prevention and excellence. SERVCIES We provide callcentre service and also in Data entry Whether it is a large project, or small volume specification for a client’s huge initiative . We Offer and provide hi-tech resource solution to our clients. We provide the following services 1. Data Entry Services 2. Book Entry 3. Hand Writern Entry 4. Data Conversion Services 5. Data Processing Services 6. Website Design 7. Website Development 8. Call Center Service DEVELOPMENT PROCEDURE/PROCESS A high level of importance is given to the procedural flow of practices in every phase of the development process A role is assigned to every team member of the project who involve in the entire project process. Every role is assigned with some specific task and so everyone’s need is considered as important to produce the right targeted solution. Team members assume one or more rules Roles do activities. Activities may produce certain work products and some activities need work product to be in some certain state before they can be performed. The work products are the documents, project plans, schedules, source code etc., all the work items are placed in a common accessible area for the peer to get accessed. By this all the members of the project were updated with the latest details of the project. Also a high level of security is also applied to access the data. This makes our client and the teams interact at the right time to get necessary data. Through this the client can also know the progress status of the project. Zions Technologies has its own defined quality parameters rule and it becomes the responsibility of the project manager and the quality team that it is greatly followed. TECHNOLOGIES • Operating System Database Servers • Linux System • Windows XP Dual core system • Intel I 3 Server CLIENTS Zions has invested time in building long-term relationships with all its customers. Due to outstanding service, customers have become advocates of the company by openly promoting our products and services. Domestic • Blaze Technologies Solutions • Mega sakthi Technologies • Bird Guide • Prolix • Sun Info tech International Mycellnet Eze-talk TEAM To achieve success with any project, you must identify and adhere to a defined process. All the process must be completed according to established timelines adhere to project scope and specifications and remain with the established financial objectives. With Zions Technologies working with you, we insist that all the processes are maintained. We have the following team working with us: o Management o Managing Director o Technical Manager o Human Resource o HR Manager o Quality Assurance o Quality Controller o Quality Control - External o Business Development o Marketing Lead o Marketing Executives o Front Office Executive Feedback from client: "To work with Zions Technologies was a pleasure for us - the reactions were very quick and we are fully satisfied with the quality of their work. Looking forward for the next projects to accomplish together" --G Baskar "I wanted to let you know how helpful Zions Technologies has been in creating Mobi and ePub versions of my books. I started out as a novice not knowing where to begin, but you helped me step-by-step through the process." --Gay Courter LOCATIONS You can reach Zions Technologies from anywhere at the following addresses of your choice or just drop a mail at . Office At: Zions Technologies Private Limited Mr. J. Sathiamoorthy(Managing Director) #15, Ragavendra Nagar, 100 Feet Road, Reddiyarpalayam, Puducherry, INDIA, Zipcode: 605 010 Phone No: +91-413-2205944 Phone : +91 – 413 – 2205944 Cell Phone : 9952797228 E-Mail : Visit us at [login to view URL]

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