Project management

$18 USD / Hour

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India (9:55 AM)

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Joined on May 24, 2006

$18 USD / Hour

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Overall experience of 18+ years with 8+ years in Catalog Design, Catalog Maintenance, Service Request Management, Request Fulfillment Management, Workflow Design, Process Training & Adherence and Incident Management, Technical support .

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The overall experience of 18+ years with 8+ years in Catalog Design, Catalog Maintenance, Service Request Management, Request Fulfillment Management, Workflow Design, Process Training & Adherence, and Incident Management with DXC Technology (Previously HP/HPE). looking for work from home, Data Entry Work, Designing, Video Editing, SEO social marketing
For Client
Performed the role of Catalog Operations Manager and Request Fulfillment Manager.
• Analyzed the catalog requests and gathered necessary requirements to implement the catalog requests
• Ensured the catalog is updated on a monthly basis.
• Proposed and designed efficient catalog workflows.
• Optimized the catalog by reducing the size of the catalog through the creation of dynamic workflows.
• Monitored and analyzed open requests in terms of the type of the request, the team responsible for fulfilling the request, the SLA objectives, through the use of Impact Analysis and Reporting.

Performed the role of Catalogue Manager

Data Entry Work, Designing, Video Editing, SEO Social Market

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