I have been technical writing for over a decade. I learn quickly and have excellent researching skills. Due to the changing digital landscape, I trained myself in video creation using Camtasia Studio. The majority of my career has been in documenting internal processes and procedures including user training and short how to videos for end users. In my last position, I created and maintained the IT playbook that contained all standard operating procedures for the IT department. In addition, I produced and supported all end user training handouts and videos that were used weekly to onboard new freelancers and employees. I have extensive project management experience and can break down any assignment into very specific individual tasks for document or video creation. When you work with me, you're working with a someone who has years of experience in real-world business applications. Please contact me with your most complex and technically challenging writing and video projects. ------------- I HAVE EXPERIENCE IN THE FOLLOWING ------------- • How To Videos • Training Videos • Proposals • Technical Documentation • eBooks • User Guides • Project Templates • Excel Dashboards • Training Guides • Knowledge Base Articles • Instruction Manuals • Configuration Guides • Network Diagrams • Flow Charts • Operational Manuals • Standard Operating Procedures • Blogs & Articles • Statements of Work • Emails • APIs • Regulatory applications (SOX, PII, GDPR) • Web Copy • Landing Pages • Press Releases • Case Studies • Whitepapers • Research Reports ------------- I HAVE WORKED IN THESE INDUSTRIES ------------- • Finance • Healthcare • Advertising • Education • Information Technology