Imej profil soffoc
@soffoc
Ahli semenjak 5 Ogos 2017
0 Cadangan

soffoc

Dalam Talian Luar Talian
I'm a Business Intelligence Data Analyst with about 10 years of experience. My key strengths are Dynamics CRM, Tableau, data analysis and reporting.
$30 USD/hr
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Pengalaman

Business Intelligence Data Analyst

Nov 2014

Manage Dynamics (365) CRM globally; develop solutions and customization; integration with Office 365; Develop data model and architecture, ETL; carry out data quality exercises; Set up dashboards and provide reporting for sales, marketing and finance teams (Tableau, Power BI); Facilitate and analyze marketing campaigns (ClickDimension); Develop strategic awareness in the business and deliver business insights globally.

Consultant

Jul 2013 - Jul 2014 (1 year)

Carry out investigation, data analysis and reporting

Project Manager

Aug 2009 - Jul 2011 (1 year)

Managed dedicated developers team to design, deploy and support MS Dynamics CRM; • Facilitated business process change through CRM workflows and work automation; • Developed data architecture, mapped and migrated into the system, ETL; • Engaged team to build pipelines and manage marketing campaigns through segmented CRM leads; • Worked on customer LTVs and segmentation as well as new opportunities; • Provided trainings and carried out continues system evaluation with the management (Agile)

Pendidikan

MBA in Finance

2011 - 2012 (1 year)

BA in Psychology

1998 - 2002 (4 years)

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