Imej profil sonjacrocker
@sonjacrocker
Penanda United States Springtown, United States
Ahli semenjak 31 Ogos 2010
0 Cadangan

sonjacrocker

Dalam Talian Luar Talian
Objective: Employment in the writing or administration field. I am a creative writer with organizational and administrative skills. I am a native English speaker.
$10 USD/hr
3 ulasan
1.3
  • 75%Kerja Diselesai
  • 100%Mengikut Bajet
  • 100%Tepat Pada Masa
  • 50%Kadar Ulang Upah

Portfolio

Ulasan Terkini

Pengalaman

AppleCare Home Advisor

Jul 2014 - Jan 2015 (6 months)

Through Kelly Services, I was an AppleCare Home Advisor for Apple. While there, I performed the following duties: -- Performed outstanding technical support for iPhones, iPads, and iPods. -- Served as Apple's first point of contact, providing customer service, troubleshooting and support -- Kept my "very satisfied" customer satisfaction above 98%. -- Issue resolution was kept at or above 98%. -- Used iLog to record customer records -- Used research tools such as the Knowledge Base to aid in customer issue resolution

Minister of Children

Jul 2010 - Jan 2015 (4 years)

I was a state youth activity director for Texas and Oklahoma. I managed three regional directors who then managed 5-10 local directors each. I also wrote curriculum, handbooks, guides, and policies for the state. I was in charge of hiring and educating directors and making sure that all policies were followed.

Pendidikan

Liberal Arts (Writing)

1990 - 1995 (5 years)

Kelayakkan

Compass Rose Service to Youth Award (2010)

Society for Creative Anachronism

This was given to me by the Society for Creative Anachronism for my continued efforts in the education of their youth membership.

Sable Crane Service Award (2014)

Society for Creative Anachronism

This was awarded to me by the Society for Creative Anachronism for my continued efforts to enrich the organization (managing [login to view URL], educating youth, mentoring new officers, organizing events).

Penerbitan

Minister of Children Handbook

This handbook is a set of guidelines for the office of the Minister of Children (state level). I wrote this handbook along with a committees of editors. This book may be seen at: [login to view URL]

Sable Crane Service Award

This was awarded to me by the Society for Creative Anachronism in 2014 for my continued efforts to enrich the organization (managing [login to view URL], educating youth, mentoring new officers, organizing events).

Sijil

  • UK English 1
    98%
  • US English Level 1
    92%
  • US English Level 1
    82%
  • French to English Translation
    78%
  • US English Level 1
    75%
  • Html 4
    52%
  • XHTML 1
    50%

Pengesahan

  • Facebook Disambung
  • Freelancer Keutamaan
  • Bayaran Disahkan
  • Telefon Disahkan
  • Identiti Disahkan
  • E-mel Disahkan

Kemahiran Teratas Saya

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