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EXPLORE
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$20 USD / Hour
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India (5:43 AM)
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Joined on December 28, 2008
$20 USD / Hour
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I have 7 years of experience in customer service and technical troubleshooting. I've been working on Office 365, Exchange and AD for 4+ years. I always do more than what is expected from me.
No reviews to see here!
Experience
Senior Product Consultant
Mar, 2017 - Present
•
9 years, 3 months
Zoho Corp Pvt Ltd
Mar, 2017 - Present
•
9 years, 3 months
Managed a team of young professionals in idea brainstorming for improving sales, driving target-based sales, and completing deadlines. Worked in a B2B environment, with technical demonstration of products, and on-site implementations. to customers. Auditing logical troubleshooting, issue resolutions, and customer retention. Mentored individuals to ensure that they're technically sound in product knowledge, helped improve demonstration skills, and more.
Mar, 2017 - Present
•
9 years, 3 months
Technical Consultant - Microsoft
Jun, 2014 - Mar, 2017
•
2 years, 9 months
Wipro
Jun, 2014 - Mar, 2017
•
2 years, 9 months
Help IT professionals / admins from small to large scale organizations to implement Office 365, Active Directory, and more. Troubleshooting, deployment and migration of Office Exchange Online Services, Active Directory, and more. Handle client requests via phone or email to resolve their queries. Help newbies develop their learning curve. Track, share, and publish targets-based reports.
Jun, 2014 - Mar, 2017
•
2 years, 9 months
Technical Support Associate
Jan, 2012 - Jan, 2014
•
2 years
ProSys
Jan, 2012 - Jan, 2014
•
2 years
Assist customers to resolve queries related to desktop and laptop troubleshooting Cross-sell support / warranty packs
Jan, 2012 - Jan, 2014
•
2 years
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