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EXPLORE
1.8
1.8
67%
$14 USD / Hour
・
India (5:23 AM)
・
Joined on March 15, 2008
$14 USD / Hour
・
I am a B-Tech in Information Technology and have a long experience in Website Development and SEO/PPC projects, Customer Service Management on a larger scale with good communication and interpersonal skills. My total experience spans out to 15+ years in the Call Center/Customer Support domain.
Verifications
On time
100%
On budget
100%
Accept rate
100%
Repeat hire rate
50%
Detailed profile
Detailed profile
Vishal S.
₹1,250 INR
I will never work with him, he just wasted my time and money with his false commitments
Share
Mark M.
$54 USD
did what he said he would do
Share
Experience
AVP - Operations
Dec, 2014 - May, 2020
•
5 years, 5 months
Smart Solutions Pvt Ltd
Dec, 2014 - May, 2020
•
5 years, 5 months
Key Responsibility Areas: a. Overall Service Delivery module (Recruitment and IT/ITES Developement) revamp / redressal of Smart Solutions Pvt Ltd. b. P&L of the LOBs. c. New Client Acquisitions. d. Client relationship / servicing.
Dec, 2014 - May, 2020
•
5 years, 5 months
Assistant Manager- Customer Support
Jan, 2014 - Nov, 2014
•
10 months
Utsav Fashion Pvt Ltd
Jan, 2014 - Nov, 2014
•
10 months
Operations Management, E-Commerce Customer Grievance Cell Management, Compliance, Project Management, Process Excellence.
Jan, 2014 - Nov, 2014
•
10 months
Education
West Bengal University of Technology
2003 - 2007
•
4 years
B-Tech
India
2003 - 2007
•
4 years
Certifications
US English
UK English
Basic Numeracy
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