Usman A.

I have 3 years of experience in Customer Service assisting U.S. and U.K. I was trained at a Reputed Call Center in the Pakistan and served as Team Lead for 2 years. I can provide e-mail, ticket and phone support and will do everything I can to delight your customers. I am a full-time freelancer and can work U.K. or U.S. business hours. I am also good at these tasks Web Research Customer Service Inbound / Outbound Expert Lead Generation Appointment setting Telemarketing Cold Calling Data Entry Transcriptions Pdf to Ms Word Detail oriented and highly organized Ability to multi- task MS Excel Customer Service Skills General Clerical MS Word CRM “Moving forward, I can dedicate 30 hours/week for your job, and my daily hours are negotiable. I’m very excited to offer my services for your job. Please feel free to contact me directly to discuss