COMPANY PROFILE: VATAS INFOTECH PVT LTD
Statement of Purpose: Vatas InfoTech has planned this document to get introduced to the target audience so that we as a multi directional company can share our experiences & serve our clients & society. Vatas InfoTech is involved in various processes like outsourcing, software development, data entries, website development and technical writing from last 3 years. Vatas InfoTech is providing services to many multi national companies with 100% success rate and maintaining the international quality standards. To name few clients from US, We have B & M Outsourcing, Okere & Nosiki as our proud clients who are being served by us in many sectors. We are now looking for our business expansion and maintain the growth of our client list.
Mission of the Company: Focus of all our efforts is at total customer satisfaction by offering services of highest quality and reliability at very competitive rates. We stress on ‘Co-sourcing and not Outsourcing’. With an ability to provide 24 x 7 support, Vatas InfoTech is capable of support its client’s end user needs, regardless of the geography & Time zones.
Staff & Management: Vatas InfoTech is backed up by Educated, Experienced, Young and Energetic Professionals. And of course to mention here is our technical and marketing team that keeps us up and ahead always in the business. With a staff of more than 20 full time & many part time employees, we’re big enough to provide the necessary depth in both the creative and technological domains, and to handle multiple projects of significant size. Most importantly, the management is young, dynamic and very easily accessible which means that we feel personally responsible for the success of every project and the happiness of each customer. We have a team of young and dynamic Customer care executives, Technical support representatives, Verifiers, Software developers, Testers, Technical Writers & Quality control managers who are well trained to perform and produce results. We, at Vatas InfoTech, provide in house training facilities are provided to make sure that quality and quantity is maintained at the same time.
Description of Our Business: Vatas InfoTech is a Private Limited (Pvt Ltd.) company with the Sole Proprietorship. Vatas InfoTech has spread its roots into various areas those take in Customized Software Solutions, Website Designing, Call Center Services (Inbound, Outbound), and Offshore Services (Software testing, Quality Assurance & Documentation). So we can say Vatas InfoTech is involved in both type of businesses i.e. Development & Services. Company is well equipped to handle the most challenging assignments. Vatas InfoTech has not been limited to domestic market rather we have been exposing ourselves to International market meeting with the global standards and technology.
Services: Our aim is to excel in customized software development. Processes that we are handling currently are Documentation, Testing, and Data Migration for various offshore clients. Vatas InfoTech offers a host of integrated remote support services. These include customer care and technical support through multiple communication channels, Software Testing & Documentation, outbound collections and telemarketing. Web based services including real-time chat and many more custom services depending upon the client’s needs. Vatas InfoTech’s unique 'co-sourcing' model and 100% BPO focus has enabled us to re-engineer processes and also provide value-added services. These services vary from simple (customization of processes in keeping with the client's requirements, knowledge management) to complex (using technology to enable enhanced performance on metrics, reporting tools, middleware). Vatas InfoTech is engaged into many processes at the same time. The various services Vatas InfoTech provides are discussed in the next section.
Call Center Services
• Inbound
• Outbound
• Technical support
Customized Software Solutions/Services
• Windows applications
• Online solutions
Website Designing
• Static Websites/Web portals
• Dynamic/Database driven website
• Multimedia CDs & websites
Offshore Services
• Software Documentation
• Software Testing
• Data Migration
We work on predictive dialer for Outbound, Inbound Campaigns and facility to get 1-800-(number). We have expert recruitment system which tests interpersonal skills and communication skills of the candidate before recruitment. We service the entire spectrum of inbound and outbound customer interaction along with back office processing. Our business units are structured to offer strong domain focus. Each unit is a repository of domain knowledge and experts who have outstanding experience in migrating and successfully implementing processes. We have extensive experience in running operations across multiple channels including voice, email, chat and data. We also serve clients through blended channels.
Domain of our Operation:
Software Development Tools Visual Basic, Visual [login to view URL] 2003
Client Side Scripting Language VB Script, JavaScript
Server Side Scripting Language ASP
Web Designing Tools HTML, DHTML, Dream weaver, Flash, Photoshop
Reporting Tools Crystal Reports
Other Tools XML, AJAX
RDBMS MS-Access, MS-Sql Server
Scope of Business: Presently Vatas InfoTech is covering international market for outsourcing, software development & technical support business. Vatas InfoTech also looks forward to get a hold of current business market and increase its client list. We are looking forward to various challenges and are all set to make an impact in this industry.
C/o: Vatas InfoTech Pvt Ltd.
SCF – 86/87 FF,
Urban Estate Phase - I
Jalandhar-144022 (Punjab)
Call us at: - [login to view URL]
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Personal Email:
Web: [login to view URL],
