Imej profil whitefibre
@whitefibre
Penanda India Khanna, India
Ahli semenjak 16 Oktober 2011
0 Cadangan

whitefibre

Dalam Talian Luar Talian
Around 2 years of experience in customer support Non Voice process. Worked with American Organisation as Team leader in Customer Support chat billing process. Knowledge of various CSA parameters, Key point indices, team handling. Excellent communication skills. Knowledge of proper chat/Voice flow for customer support.
$5 USD/hr
0 ulasan
0.0
  • N/AKerja Diselesai
  • N/AMengikut Bajet
  • N/ATepat Pada Masa
  • N/AKadar Ulang Upah

Portfolio

Ulasan Terkini

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Pengalaman

Analyst

Mar 2017 - Mar 2019 (2 years)

I was working as an Analyst in Eclerx services limited for Customer support process (Chat billing department).Good knowledge of sales process, team handling, taking care of various Key point indices and fiscal targets, good knowledge of chat flow. Was awarded as best analyst of Quarter. Appreciations from many customers as best Customer service agent they have ever met.

Pendidikan

B.E

2010 - 2014 (4 years)

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