Zac A.

I've been into Freelancing for over 3 years. I've been a Virtual assistant for a US client for more than 2 years, handling Mortgage Refinance account. I validate/verify leads which were transferred by Telemarketers- validating based on the client's qualifications. I do the End of Day reports, Weekly reports and Monthly reports. I do coaching and meeting with Managers and telemarketers from time to time. I also process payroll for the client. I've handled Lead Generation, Appointment Setting, B2B Cold Calling, Data Entry, Customer Service, and Real Estate. I've been in the BPO for 13 years. 7 Years in Customer Service, 5 Years in Sales, 3 Years in Appointment Setting / Real Estate I am open to new experiences, new responsibilities as I can easily adapt to changes. I can communicate clearly. I have experiences in Leadership, Management. Some of my skills are Active Listening, Communication, Team work and Problem Solving.