As per my listed experience, I started off in the production/manufacturing sector only to find a passion for IT and software automation.
This experience as a user has taught me the importance of developing a product according to the requirements.
During and after my last position as a help-desk technician I did self-studies in .NET development, both VB.NET and C#.
I've also worked extensively with PowerShell and Microsoft's VBA.
As a professional I take pride in my work and in delivering a polished product according to the requirements. If a job requires speed & accuracy over "eye candy" then my product will reflect this.