I have different tool knowledge such as MS word, Adobe Frame Maker, Epic editor, and RoboHelp. I do know screen capturing tools such as snipping tools and Snagit.
I have 4 years of technical writing experience in various domains (Aerospace, Finance, and IT). I have hands-on experience with different types of deliverables such as User guides, service manuals, release notes, and API documentation. I do know about XML, HTML, CSS, and Markdown language.