Alan B. Profile

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$12 USD / jam

budapest,

united kingdom

$12 USD / jam

Sekarang jam 2:49 PTG di sini

Menyertai Mac 13, 2018

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Alan B.

@beestonitworks

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$12 USD / jam

budapest,

united kingdom

$12 USD / jam

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Kadar Upah Semula

IT Support, Web and Android Developer

I am a skilled IT professional that has gained experience in IT Support and dealing with customers by working for a MSP. I am experienced in gathering information from a customer regarding an issue, troubleshooting an issue and resolving. I am a very self motivated, detail orientated and organised individual who provides prompt and effective results. A long with the exceptional support I can provide I am skilled in web development, providing efficient and visually compelling web content. I am a quick learner and can put to use newly learned skills effectively and efficiently. I am reliable and flexible to meet customers needs.

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Pengalaman

Wanstor

Jun 2017 - Sep 2017 (3 bulan, 1 hari)

• Deployment of system software onto various devices • Configuring of hardware devices to a specific specification, defined by the client’s requirements. • Liaising with clients define the end-users requirements • Creation of deployment procedures • Working on multiple projects at once; having an adaptable approach; working to tight deadlines; managing my own work load and prioritising projects were all required in this role

Wanstor

Jul 2014 - Dis 2015 (1 tahun, 5 bulan)

• Logging calls into the Service Desk from over 90 clients with approximately 1000 users, taking 15-25 calls per day • Providing onsite support internally, and for external clients • Monitoring and resolving of clients network issues • Monitoring and maintenance of clients’ servers including remote management. • Software used: SupportWorks, Argus, TeamViewer, Active Directory, Microsoft Exchange, Office 365, DHCP, and DNS