Erthyl Joy B.

I am committed, self-motivated, hard-working IT Specialist with excellent skill and successful experience of 11 years in the IT Industry. I have great knowledge in providing excellent technical and admin support, customer service, virtual features as I have done it in my previous jobs along with my degree in Bachelor of Science in Information Technology. I have been working as Senior IT Specialist II for 4 years now of Software Company that specializes in School Management Systems. Ensuring that the information system is operational and used, and meets quality standard. From server configuration, end-users training, providing excellent customer service, hardware and software troubleshooting, customizing report as per client's request and so on. I am also responsible in maintaining social media page of the company. Giving updates and informing clients of the added features of the software. I have a great passion for working as IT Specialist where I can do jobs for data entry, virtual support, data management, technical support, customer service, email communication, online research, system administration, creating presentation, etc. Besides, I also have strong communication skill and flexible personality to deal with a client. I am a dedicated and professional person. I am interested in making long term professional relationship with my clients to ensure that the project will be successful. If you hire me, you can be assure of my commitment to my work.