Frederic G.

I am an independent customer service specialist with strong work ethics . I speak English, French and Spanish and I have 10 years of experience in assisting customers in the U.S.A, Canada and Latin America. I have gained my experience by working for companies like Dish, Sony Mobile , Redbox , Sirius Xm and AT&T, providing chat, e-mail, and phone support and as a result of my excelent customer skills I was later promoted to the position of Team Lead. Where I was supervising a team of 20 agents working along, providing feedback and making sure that we were providing the apporpriate services in required languages witch were English, French and Spanish. The different trainning sessions that I received have helped me to acquire excelent communication and leadership skills.