Gladys Jane R.

Hi there! I'm interested in your job posted. I have a total of 6 years of experience in a call center and 2 years of experience in customer service online in Amazon drop shipping (reseller account). I was assigned on placing orders and answering customers' queries through chat and phone calls - assisting customers in tracking their orders, and providing assistance, especially on their concerns about the orders. Honestly, I don't have experience being a VA, just Customer Service Representaive only for almost 6 years in BPO but I am very much willing to be trained if needed about but I'm sure I will learn it minimal supervision in some tools. I can apply on what I have learned from my previous job and even though I don't have experience being a VA, but I am very resourceful and I'll give my 100% best to meet client's expectation and I am very dedicated to my work as well. I want to contribute my customer service skill to your team and be part of it. I look forward to your chat! Gladys Jane