Jessa V.

Thank you for visiting my profile. I'm Jessa Viola, 23 years old, College Graduate and I've been working in BPO industry for more than 2 years now for multiple US companies. I worked as a Customer Service Representative, Appointment Setter, Financial Negotiator and I also have experiences both Non-voice and Voice accounts. I worked remotely for more than a year as and Appointment Setter and Customer Service Representative. When I was working as a Financial Negotiator for almost a year, I was also a Team leader and I experienced training newbies. I am exceptional in handling Sales, Customer Service, Billing, Order Inquiry, Technical Support, Chat/Email, Retention. I'm a fluent English speaker with the ability to write and read.