Logo Freelancer Bagaimana Ia BerfungsiLayari Pekerjaan Log Masuk Daftar Siarkan ProjekProfile cover photoundefined
Anda sekarang mengikuti .
Ralat mengikuti pengguna.
Pengguna ini tidak membenarkan pengguna untuk mengikuti mereka.
Anda telah mengikuti pengguna ini.
Pelan keahlian anda hanya membenarkan 0 mengikuti. Naik taraf di sini.
Berjaya tidak mengikuti pengguna.
Ralat tidak mengikuti pengguna.
Anda berjaya mengesyorkan
Ralat mengesyorkan pengguna.
Sesuatu telah berlaku. Sila segar semula halaman dan cuba lagi.
E-mel berjaya disahkan.
Avatar Pengguna
$7 USD / jam
Bendera PHILIPPINES
batangas, philippines
$7 USD / jam
Sekarang ini 6:55 PTG di sini
Menyertai pada Julai 5, 2018
0 Syor

Karmella T.

@karmellatan30

0.0 (0 ulasan)
3.3
3.3
$7 USD / jam
Bendera PHILIPPINES
batangas, philippines
$7 USD / jam
100%
Pekerjaan Disiapkan
N/A
Mengikut Bajet
N/A
Tepat Pada Masa
N/A
Kadar Upah Semula

Virtual Dental Assistant

I am a Dental Virtual Assistant/Claim Assistant with experience in Open Dental, Eagle Soft, Dentrix, Dentrix Ascend. My duties as a VA are to submit and check the status of all pre-estimate and claims, organize and track approved pre-determinations, verify patient’s eligibility and benefits through phone and insurance portals, check payment status, submit daily and weekly reports, provider credentialing, aged claims, etc. My previous roles were Dental and Vision Trainer, Dental Subject Matter Expert, and Customer Service Representative. Here are some of my skills that I have developed so far: 1. Patience in handling customers and agents. 2. A dynamic, humble and self-motivated individual with challenging work experiences. 3. I am a versatile, innovative trainer with strength in training, coaching and career development. 4. Excellent interpersonal and communication skills. 5. Proven mentoring, leadership and organizational qualities. 6. Good technical writing abilities and knowledge of adult learning theory and best practices. 7. High energy trainer and creative facilitator, skilled in guiding learners through engaging, breakthrough learning opportunities. 8. Excellent documentation and time management skills. 9. Good public relation skills in interaction with local and foreign counterparts. 10. Solid experience with Microsoft applications such as PowerPoint, Excel, Word, Outlook and Visio.
Freelancer Data Entry Clerks Philippines

Hubungi Karmella T. mengenai pekerjaan anda

Log masuk untuk membincangkan sebarang butiran melalui sembang.

Ulasan

Perubahan disimpan
Tiada ulasan pengguna
Tiada ulasan untuk dilihat di sini!

Pengalaman

Learning and Leadership Development Trainer

TeleTech Customer Care Management Philippines Inc.
Jun 2013 - Jul 2017 (4 tahun, 1 bulan)
Responsible for the facilitation of new hire classes, as well as all applicable client training. Prepare, monitor, update and share training reports. Respond to all customer (internal/external) requests within the established time frames. Maintain a positive, respectful and caring attitude when working with others. Communicate problems clearly and reassures customers that issues will be resolved quickly and delivers with minimal long-term impact.

Subject Matter Expert

TeleTech Customer Care Management Philippines Inc.
Feb 2012 - Mei 2013 (1 tahun, 3 bulan)
Subject Matter Expert for Healthcare account (Dental and Vision). Received questions thru chat and calls from frontline agents. Ensure that the proper benefits are applied to each claim by using the appropriate processes and procedures (e.g. claims processing policies and procedures, grievance procedures, state mandates, CMS/Medicare guidelines, benefit plan documents/certificates). Participate in team meetings and provide coaching to the team’s bottom performers.

Customer Service Representative

TeleTech Customer Care Management Philippines Inc.
Feb 2009 - Jan 2012 (2 tahun, 11 bulan)
Respond to and resolve on the first call, customer service inquiries and issues by identifying the topic and type of assistance the caller needs such as benefits, eligibility, and claims of their patients Assist customers in navigating Healthcare’s dedicated website and encourage and reassure them to become self-sufficient. Own problem through a resolution on behalf of the provider in real time or through comprehensive and timely follow-up with the member.

Pendidikan

Bachelor of Science in Hotel and Restaurant Management

Lyceum of the Philippines University, Philippines 2002 - 2008
(6 tahun)

Hubungi Karmella T. mengenai pekerjaan anda

Log masuk untuk membincangkan sebarang butiran melalui sembang.

Pengesahan

Pekerja Bebas Pilihan
Identiti Disahkan
Pembayaran Disahkan
Telefon Disahkan
E-mel Disahkan
Facebook Dihubungkan

Kemahiran Teratas

Data Entry 1 Call Center 1 Training Customer Support Insurance

Layari Pekerja Bebas Serupa

Data Entry Clerks in Philippines
Data Entry Clerks
Call Center Professionals
Trainers

Layari Pameran Serupa

Data Entry
Call Center
Training
Customer Support
Pengguna Sebelumnya
Pengguna Seterusnya
Jemputan berjaya dihantar!
Pengguna Berdaftar Jumlah Pekerjaan Disiarkan
Freelancer ® is a registered Trademark of Freelancer Technology Pty Limited (ACN 142 189 759)
Copyright © 2023 Freelancer Technology Pty Limited (ACN 142 189 759)
Memuatkan pratonton
Kebenaran diberikan untuk Geolocation.
Sesi log masuk anda telah luput dan telah dilog keluar. Sila log masuk sekali lagi.