Quality-focused IT professional with A+, N+, MCP, MCSA, MCTS, CCNA certifications plus 6+ years of experience as systems/Network Administrator and software/hardware support specialist. Proven ability to create and deliver solutions that meet corporate objectives tied to business and technology performance. Comfortable operating in a wide range of platforms and environments. Effective communicator; able to explain complex processes in easy-to-understand terms for end users. Skilled in proactive identification and resolution of critical systems/network issues,Data Recovery,Anitvirus etc.