PHENOS is a leading software development company in Chennai, India. PHENOS focuses on providing software development, consultancy and services. PHENOS provides you a full cycle software development from ideas, architecture, and development services. The staff is the key value of the corporate culture. The essential part of company’s employee development is global training program and knowledge sharing environment development including implementation of tools to support communication, collaboration, document sharing, knowledge sharing with geographically distributed development, business, infrastructure and other teams.The delivery model is based on international cooperation between worldwide representative offices and development centers.
The company structure is the result of longterm partnerships arrangements. The global environment together with vertical and solution expertise of IT specialists provides scalability and high quality of the performed services.
To meet the ever increasing work load we operate in shift system. Our experienced and highly motivated team of over 50 plus full time IT staff covers the full range of function from programmers to web designers to net marketing strategists to network engineers to software developers to customer support staff.We have expert engineers focusing on each Technology Area (i.e. Microsoft .net, J2EE, VC++). Focus within Technology Areas encourages them to build competency in each distinct development architecture. This also helps our teams in addressing the delivery nuances related to a particular type of technology.We are providing a wide area of services as follows, Software Development, Web Design, Multilanguage Web Design, Web Programming, ECommerce Solutions, Multimedia Design (2D/3D Graphics) , Search Engine Optimization (SEO), Content Development, Translation Services, Data Entry, Web Hosting, IT Enabled Services – LiveTouch Customer Support , Outbound Call Center, Flexible Staffing Solutions
1. Software Development
Offshore software development is one of the mainstays of the PHENOS business model. Most of our clients have unique requirements that are not easily met by available software packages and we help them by developing software solutions that meet their needs. Our topnotch team of business analysts, project managers, and programmers can engineer solutions to meet your specific requirements at worldclass QA standards.
Our skills include:
C, C++, Visual C++ Java, Java Server Pages (JSP), Enterprise Java Beans (EJB), Visual Basic, C#, .NET
2. Website Design
Our creative team that consists of technical professionals who are the best in the industry has designed and delivered some of the most visually stimulating websites online today. We are developing website in both cultures specific and hitech. Our designs are based on Sithannavaasal, Kalamkari and Hoysala art. We are having an artist team to invent new designs to match your culture.
3. Multi Language Web Design
PHENOS offers single and multiple language web designing services in English, German, Spanish, French, Japanese, Italian, Portuguese, Russian, Dutch, Swedish, Tamil, and Hindi.
4. Web Programming
Web programming as complex as it has become is also becoming a wonderful tool for distributed information system. Along with its complexity and usefulness come challenges of meeting diversified needs that demand the fusion of virtual reality and real time interaction. We have an experienced programming team that provides application development services for all firms ranging from small to large and applications that would suit your varied needs from advertising agencies to marketing needs. We use latest technology available in web programming i.e. ASP, PHP, Cold Fusion, CGI/PERL, ASP.NET, and AJAX.
5. ECommerce Solutions
We have built an outstanding reputation for creating and maintaining high quality ECommerce solutions that deliver the best online experience for leading businesses today with the following features: latest innovations and security enhancements, minimal switching costs available online, and a safe and convenient online shopping experience, secure credit card processing, password protected customer login and validation, ECommerce ready content, shopping carts, shipping/freight calculations, confirmation notices, and links to order tracking.
6. Multimedia Design (2D/3D Graphics)
PHENOS also provides a wide range of digital media production services. Our services incorporate content design and development, multimedia and video using the latest technologies. Production services include corporate image design or makeovers, multimedia enhanced corporate presentations, 3D rendering and manipulation, multimedia productions in CDROMs or over the Internet, movie title animations, Computer Based Training (CBT) modules, and much more. We create CDROM's which combine your existing brochures, contact information, presentations and more into your own business card size corporate giveaways.
7. Search Engine Optimization (SEO)
We combine our ability to appropriately architect a web page or a whole web site with wellstructured relevant content and subsequent submissions to target Search Engines in order to ensure a high relevance ranking for client specific search keywords. By leveraging PHENOS’s SEO offering, clients can ensure that they reach their target markets with minimal online advertising.
8. Content Development
PHENOS provides content development services that would help you improve your client base and enhance your business opportunities. We help you present your company and its services in a way that would elicit positive responses from your website visitors. Our content development will be attuned to your search engine optimization needs as well, creating higher level of relevancy to search engines that are ‘content rich' conscious. Moreover, our persuasive and informative style would help you achieve your marketing motives of having a website for your business. We have an enthusiastic team of full time professional content developers adept in written skills that would entice your website visitors with compelling and perfectly written content. You can also hire full time content developers from PHENOS or even hire them for a specific number of hours, we have flexible packages to suit your individual needs.
9. Translation Services
PHENOS offers a helping hand in lingual contextualization of your websites and other forms of written transactions. There are many online machine translation services but the reliability factor that is crucial is at stake here with machine translations. As languages are dynamic, machine translations will not be able to cater to the subtle linguistic nuances that are typical to specific languages. At PHENOS, we use professional translators who are qualified multilingual specialists well versed in latest language trends. Our affordable translation services ensure that neither clarity nor focus is lost in the process of translation. You don't have to worry about the confidentiality issues either, at PHENOS our professional translators are bound by corporate non disclosure agreements.
10. Data Entry
PHENOS’s Data Makers' approach to staff management is unique in our industry. Our philosophy is to employ a core staff of permanent data entry personnel who are able to process the repetitive workload and supplement these resources with temporary staff for peak periods and to meet strict deadlines. We currently provide twenty four (24) hour services for most of our clients and same day service for sensitive applications.
11. Web Hosting
Through years of experience, we bring to you the most comprehensive and affordable web hosting solution available today. Many companies approach us for website hosting because they find us reliable. Every company that approaches us for web site hosting is assured of affordable price and quality service. Our company uses highspeed fiberoptic network that will ensure your company, Internet success. For your company web site hosting you can choose either Windows based server or Linux based server. You either can use our company’s dedicated web hosting servers or our shared servers.
12. ITenabled Services:
· Live Chat Customer Support
· Email Management
LiveTouch provides realtime sales, customer service, and marketing solutions for companies doing business on the Internet and can be given to any website or web portal which requires such support. LiveTouch's live chat and email support services enable online businesses to increase revenue, productivity and responsiveness to customer needs while decreasing the overall cost of customer support and also help you track the various process involved.
LiveTouch Chat Support
LiveTouch chat support is a synchronized oneonone query clearance by chat service. LiveTouch, offers not only the software that would facilitate live chat but also the chat support personnel to accomplish this task. A dedicated team would be trained to cater for the specific needs of your customers on your products based on the data given to us. LiveTouch offers both technical and nontechnical chat support for your business.
LiveTouch Email Management
LiveTouch mail management support is an extension of the live chat support where we handle the hassle of monitoring and replying to emails on behalf of you. While you have your concentration and energy productively spent on other crucial aspects of your business that only YOU can deal with, let us manage your email traffic. LiveTouch offers both technical and nontechnical email support for your business. Our executives are handpicked and trained exclusively to meet your high volume email traffic and reply those mails with apt responses within minutes which would delight any internet user!
13. Outbound Call Center
PHENOS's outbound call center facility has been developed to handle all of your outbound telemarketing needs, from lead generation and product sales to database enhancement and management and follow up. PHENOS will provide you with the personnel and the facilities to handle any type of outbound Call Center requirement. PHENOS promises you the most cost effective and productive outbound call center solutions.
14. Flexible Staffing Solutions
To help clients truly leverage the enormous potential of the “offshore” model, PHENOS has developed a flexible staffing model allowing clients to hire teams of designers and programmers dedicated to work solely for them. Working under the supervision of experienced project managers these teams work in shifts providing 24x7 coverage of client needs.
