Phoebe D.

Programmer: • Modified existing applications to accommodate client’s specifications • Created applications to edit and generate files, update database information, output database information in various formats, automate production tasks and verify data • Performed troubleshooting of application and database issues • Provided user documentation and demonstrations of applications Technical Quality Assurance Manager: • Performed checks on outgoing data ensuring that all formats and requirements were met • Developed procedures for verifying final data and files prior to delivery to clients • Created applications to assist with validating deliverables against database values and incoming technical specifications • Trained coworkers to perform QA tasks Technical Production Manager: • Evaluated work orders and specifications to provide delivery schedules, clarify discrepancies and provide recommendations • Assigned and oversaw tasks • Generated status reports/spreadsheets • Set up, monitored and delivered projects Electronic Discovery (ED) Engineer: • Created, modified and executed SQL scripts to verify data, as well as to identify and correct issues • Generated files in various formats with the use of VB applications, SQL scripts, text editors and the manipulation of Excel and Access • Analyzed data using company standards to locate inconsistencies and ensure accuracy is maintained throughout processing