Chandan Kumar S.

I'm Chandan, based in Nepal, I'm a full-time Virtual Assistant/eCommerce All-rounder for 6 years now and I specialize in eCommerce, Shopify, Dropshipping, all tasks under customer support, and order fulfillment. With a well-rounded skill-set, I can help to continuously improve and manage just about any aspect of your eCommerce business. I love what I do, and I treat my client’s projects as my own. I provide service 365 days, and you will find me with you whenever you need it! :) I have a can-do-anything attitude and it helped me acquire different skills in the eCommerce industry. As a freelancer, I have acquired several skills and used different tools. Most of them were acquired from being an eCommerce Freelancer. These skills include: eCommerce Operations Management Customizing and Configuring Shopify Stores Product and Supplier Sourcing Adding Products to Store Inventory Management Order Fulfilment Shipment Monitoring Customer Support Team Manager Chat Support Email Handling Phone Support Managing Returns/Replacement/Refunds Chargeback/Disputes Resolution Social Media Moderation and Support Light Bookkeeping Basic Facebook Ads Manager Data Entry CRM Appointment Scheduling Managing Google Calendar Wordpress Management Web Research I have used platforms and tools including: Shopify Woocommerce Bigcommerce Dropified Oberlo DSERS MassFulfill Zendesk Freshdesk Gorgias Tawk Shipstation ShipBob Mercury 3PL Slack Trello Asana Zoho Paypal | Stripe | Authorize| Chase Quickbooks MS Excel Google Spreadsheet Canva Salesforce Hubspot Hootsuite I am fully equipped with the tools needed to ensure that tasks are done and that there would be no room for service interruptions that may greatly affect the completion of tasks at a given time. I have 2 DSL connections from different internet service providers. I also have a laptop and a desktop, so in the worse cases, I can use my laptop and the data connection from my mobile phone. I guarantee 100% dedication not only with the tasks you'll entrust me with but more so in helping you grow your business. I'm looking forward to working with you. eCommerce All-rounder| Customer Support| Order Fulfillment| Admin VA| Virtual Assistant| Customer Service| Order Processing| Order Management| Shopify Dropshipping Expert| eCommerce Operations Manager| Team Manager| Team Leader| Executive Assistant| Administrative Assistant| Data Entry| Web Research| Wordpress Expert