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$10 USD / jam
Bendera INDIA
thane, india
$10 USD / jam
It's currently 8:04 PG here
Joined Februari 8, 2009
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Sumant P.


0.0 (0 ulasan)
$10 USD / jam
Bendera INDIA
thane, india
$10 USD / jam
Pekerjaan Disiapkan
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Experienced Technical: Contact Center: Customer: Email: Chat Support

Business Oriented ? Professional ? Experienced ? Assured Quality with Integrity Objectives: To virtually provide high standard, quality and timely support at reduced cost across the Globe to all the successful and extremely busy organizations. Goals: To become most reliable freelance professional by transmitting my enthusiasm, creativity & experience into a position, where I continue to provide the strategic/ tactical leadership critical to retaining valued customers of an organization. Experience: Six years experience in Business Outsourcing Industry (USA clients) providing customer support and contributing to overall development of my employer. o Dell Certified System Engineer: Specialized in desktop and laptop technical support by phone, remote access; email and chat support. o EarthLink Internet Services (USA) - Technical Support and Subject Matter Expert. o TransUnion credit bureau (USA) - Senior Customer Service Executive. o Citi Home Equity (USA) - Mortgage underwriter and processor. CAREER BRIEF o Technical support, Remote access, Customer Service, Email & Chat support. o Customer/Client retention and Business development. o Attending Customers grievances. STRENGTHS o Excellent organizing & leadership skills o Ability to solve problems and make decisions o Positive thinking & self esteem o Comfortable working under stress and crisis situation I see myself bringing people from different walks of life together and sharing best practices. It's all about enhancing our proposition to customers, and I hope I can add value with my knowledge, experience and helping the business to achieve its goal.

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Sales, Marketing and Lead Generator | Twice Verified
Jan 2012 - Hari ini
Twiceverified is a Debt Settlement Leads Organization in United States of America, providing highest quality debt settlement leads available in the marketplace. My job profile is to further develop and perfect innovative marketing strategies that ensure leads are from qualified and interested potential clients, with additional supporting area of Tracking, Reporting and Accounting.

Resolution Expert

Jan 2009 - Nov 2011 (2 tahun, 10 bulan)
I am a Dell certified system engineer and resolution expert with strong knowledge of Hardware and Networking, Network & TCP/IP troubleshooting, I have provided support on DELL Desktops and Laptops that includes troubleshooting hardware related problems like no power, no post, no video, no sounds, noise coming from the machine, System heating issues etc. I have knowledge in installation of DELL native drivers and drivers for external devices such as scanners, printers, ATI Radeon video cards, Nvidi

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