Pengalaman Pelanggan Jobs

La actividad consiste en llamar telefónicamente a ocho empresas asignadas por nosotros para solicitar información y cotizar un servicio. Para realizar satisfactoriamente la actividad se requiere de lo siguiente: 1. Estudiar guía de llamada, comprender lo que se requiere mencionar y lo que se requiere cotizar, tener comunicación con nosotros antes de iniciar la actividad para aclarar el objetivo y resolver cualquier duda. (Tiempo aproximado 1 hora: 30 minutos de estudio de guía y 30 minutos para comunicación previa y resolver dudas). 2. Realizar las ocho llamadas para solicitar información y cotizar el servicio, cada llamada dura en promedio 15 minutos. (Tiempo aproximado 2 horas). 3. En caso de que alguno de los negocios a los que se llam&o...

I'm in need of a seasoned professional or team for comprehensive planning and coordination of a corporate event. The venue has been secured already, so the focus will be on ensuring the event runs smoothly from start to finish. This project requires: - Extensive experience in event planning and coordination, particularly for corporate functions. - Exceptional organizational skills to manage various aspects of the event. - A proactive approach to problem-solving and ensuring a seamless event experience. Please, only bid if you have demonstrable experience in similar projects.

I'm in need of a seasoned professional or team for comprehensive planning and coordination of a corporate event. The venue has been secured already, so the focus will be on ensuring the event runs smoothly from start to finish. This project requires: - Extensive experience in event planning and coordination, particularly for corporate functions. - Exceptional organizational skills to manage various aspects of the event. - A proactive approach to problem-solving and ensuring a seamless event experience. Please, only bid if you have demonstrable experience in similar projects.

I have a queue of recent support cases that require a quick check-in call. Your job is simple and focused: phone each customer, confirm that their reported issue has in fact been resolved, note any lingering concerns, and record the outcome directly inside our CRM. Because these are follow-ups rather than sales, the tone should be warm, helpful, and concise—think “just making sure everything is working for you now.” I will provide a brief call script, the customer list, and CRM access; you bring a clear Singapore phone line, reliable internet, and a calm, professional voice. Deliverables I expect at the end of each day: • All calls logged in the CRM with resolution status and short notes • A quick summary highlighting any cases that still need action o...

Necesito delegar la atención de mi canal de WhatsApp para que cada cliente reciba respuestas ágiles y 100 % en Español, usando un tono formal y coherente con la imagen de mi marca. El asistente deberá: • Gestionar exclusivamente consultas sobre nuestros productos y/o servicios, guiando a los prospectos hasta el cierre o derivándolos al área correspondiente. • Mantener un lenguaje respetuoso, claro y sin errores ortográficos. • Seguir los lineamientos y plantillas que proporcionaré, proponiendo mejoras cuando detecte preguntas frecuentes. • Actualizar un registro diario con detalles de cada conversación (nombre, motivo, resultado) para llevar control interno. Entrego: catálogo vigente, po...

I have already opened an Indeed employer account but I’m stuck at the verification stage—Specifically, Indeed keeps flagging my business address and won’t let the profile go live. I need someone who has successfully guided other employers through Indeed’s business-information verification to jump in, spot what’s missing, and get the green checkmark applied to my profile. Here’s what I’m expecting: • Review the details I have submitted and identify why the address is failing. • Advise on (and if necessary help draft) the exact documentation or proof Indeed accepts for business-address confirmation. • Walk me through any support tickets or appeal wording so everything lines up with Indeed’s compliance requirements. &bull...

I'm in need of a seasoned professional or team for comprehensive planning and coordination of a corporate event. The venue has been secured already, so the focus will be on ensuring the event runs smoothly from start to finish. This project requires: - Extensive experience in event planning and coordination, particularly for corporate functions. - Exceptional organizational skills to manage various aspects of the event. - A proactive approach to problem-solving and ensuring a seamless event experience. Please, only bid if you have demonstrable experience in similar projects.

Saya mencari seorang freelancer yang bisa membantu saya menjawab chat pelanggan secara cepat dan sopan. Fokus utama pekerjaan ini adalah menanggapi pertanyaan terkait detail produk atau layanan yang kami tawarkan. Ruang lingkup pekerjaan: • Memantau saluran chat selama jam operasional yang disepakati. • Menyediakan jawaban akurat dan jelas berdasarkan pengetahuan menengah tentang produk—mulai dari spesifikasi, varian, hingga cara pemesanan. • Mencatat pertanyaan baru yang belum memiliki referensi jawaban dan meneruskannya kepada saya untuk tindak lanjut. • Menggunakan bahasa Indonesia yang ramah, profesional, dan konsisten dengan gaya brand kami. Keberhasilan tugas diukur dari: • Waktu respons rata-rata yang cepat. • Tingkat kepuasan pelanggan...

I’m looking for a reliable agent who can handle our daily WhatsApp chats entirely in Spanish. Traffic is light—typically between 1 and 50 messages a day—so you’ll be able to give each user a thoughtful, well-written answer without feeling rushed. Fluent, idiomatic Spanish is the only non-negotiable skill; as long as you’re comfortable navigating the WhatsApp Business interface you’ll fit right in. If you also happen to bring prior customer-service experience, even better, but it isn’t mandatory. Your day-to-day focus will be simple: open the chat dashboard, respond promptly to incoming questions, tag any follow-ups I need to see, and keep a short record of resolved conversations. That’s it—no phone calls, no upselling pressure, just f...

I need a dependable, detail-oriented assistant in the Philippines who can stay on top of our website’s live-chat queue and resolve customer inquiries in real time. Your core duty is simple yet vital: greet visitors promptly, understand their questions, and guide them to a clear resolution or hand-off when escalation is needed. You will work inside our browser-based chat dashboard, so a fast, stable connection and fluent written English are essential. I’ll provide a product FAQ, tone guidelines, and short scenario training; from there, I’m counting on you to keep response times low, maintain a friendly brand voice, and log each interaction accurately so I can track recurring issues. Deliverables I expect each day: • Continuous live-chat coverage during the agr...

Saya ingin memperkuat layanan pelanggan saya dengan seorang freelancer yang mampu menangani email dan live chat secara profesional. Fokus utama Anda adalah menjawab pertanyaan seputar penagihan, menjaga nada komunikasi tetap ramah, serta memastikan setiap permintaan pelanggan tercatat rapi di sistem kami. Lingkup pekerjaan: • Merespons email dan live chat secara real-time pada jam kerja yang disepakati. • Memverifikasi, menjelaskan, dan menyelesaikan pertanyaan penagihan tanpa eskalasi yang tidak perlu. • Menyusun ringkasan harian mengenai tiket yang masuk, status penyelesaian, dan isu berulang yang perlu ditingkatkan ke tim terkait. • Menggunakan template brand kami namun tetap fleksibel menyesuaikan bahasa agar percakapan terasa personal. Kriteria keberhas...

I run a retail operation and want to squeeze every bit of value out of WhatsApp’s existing Business tools—no custom coding or external APIs, just the options already built into the app. My priority is customer communication. In particular, I need hands-on guidance to refine: • Automated responses • Broadcast messages • Customer support workflows Here’s what I have in mind: you’ll audit the way I’m currently using WhatsApp, show me best-practice configurations for quick replies, greeting/away messages, add numbers1contact, labels and broadcast lists, and walk me through a repeatable routine so my team can keep everything running smoothly. A short playbook or screen-share recording that documents the final setup will serve as the acceptan...

Quiero implementar un sistema de respuestas automáticas en WhatsApp, exclusivamente para consultas de clientes, usando un tono neutral que suene profesional y cercano a la vez. Necesito: 1. Configurar los mensajes de bienvenida, confirmación de recepción y preguntas frecuentes, todos en español neutro. 2. Crear la lógica de detección de palabras clave para que cada consulta se dirija al mensaje adecuado sin sonar robótico. 3. Integrar la solución con la API de WhatsApp Business o, si lo prefieres, con una plataforma tipo Twilio, 360dialog o similares. 4. Incluir una breve guía de uso para que pueda ajustar textos y flujos en el futuro. Valoro una propuesta clara sobre la herramienta que planeas usar, el tiempo estim...

I own a growing restaurant that is ready to move beyond a single location, but before we scale I want the entire brand repositioned so it can travel seamlessly to future outlets. The immediate focus is branding rather than menu tweaks or staff training; I need an experienced F&B consultant who can: • Audit our current positioning and articulate a clear, differentiated brand story • Craft the messaging framework that will guide every guest touch-point, on-site and online • Develop a practical marketing strategy—digital, local partnerships, launch tactics—that can be replicated as we open new branches • Propose an outlet design concept and visual identity system that keeps core elements consistent while allowing room for local flair The outcome I&r...

We are looking for an experienced freelancer who can help us generate **genuine Trustpilot reviews from real customers/students**. What We Need: - Help us reach genuine customers/students who have actually used our services. - Encourage them to share their **honest experience** on Trustpilot. - Reviews must be submitted by real users with genuine experiences. - Reviews should remain live for **at least 30 days**. - We are interested in a **pay-per-successful-review** arrangement. - Freelancer should provide the Trustpilot review link/profile URL for verification. - No fake accounts, bots, AI-generated identities, copied reviews, or fabricated customer experiences. Payment: We are willing to pay per successfully published and verified review. Payment will be released after: 1. The review...

I run a car-detailing business that already lives inside Zoho CRM, but I still juggle too many steps by hand. I want a dedicated Zoho CRM Kiosk that walks my staff—and occasionally walk-in customers—through every stage of the job on a hybrid interface (touchscreen plus keyboard/mouse). Here is the flow I’m aiming for: • Lead capture & qualification – the Kiosk should pull new leads from web forms, phone enquiries and on-site sign-ins. I do have some qualification ideas, yet I need your guidance to confirm which data points truly matter for this industry. • Deal and service fulfilment – once a lead is approved, the system must auto-create a Deal, populate the correct detailing package, print or email the service checklist, and track progress u...

I’m looking for a salesperson who can find and close business clients for website services in Kuwait/GCC. Website prices are usually 200–500 KD. You will receive 10% commission on every completed website sale after the client pays. Example: 200 KD sale = 20 KD commission 300 KD sale = 30 KD commission 500 KD sale = 50 KD commission Commission is only on the initial website sale, not monthly maintenance/hosting fees. Your job is to handle client outreach, follow-up, and closing. You can use cold calling, WhatsApp, Instagram, email, or your own network. I’m looking for someone confident in B2B sales and preferably experienced with local businesses.

My brand’s reputation on has slipped and I want to turn that narrative around by building a steady stream of genuine, positive feedback. The assignment centres only on reviews—no SEO or broader public-relations work, so your expertise in reputation management, community outreach, and ethical review generation is crucial. Here’s what I need from you: • Audit the current ProductReview profile and highlight key issues dragging the overall score down. • Design and execute a realistic strategy to encourage authentic purchasers to share their positive experiences (no fake or incentivised posts that could violate site policy). • Keep the momentum going with a calendar that ensures reviews arrive consistently over the next few months, not in one suspicious ...

Investor Funding is looking for a reliable processor who can carry a light pipeline on a part time basis. Must have mortgage processing experience and be familiar with document types including appraisal, tax returns, credit reports, etc. Friendly and supportive environment. Opportunity to learn new skills.

I'm in need of a seasoned professional or team for comprehensive planning and coordination of a corporate event. The venue has been secured already, so the focus will be on ensuring the event runs smoothly from start to finish. This project requires: - Extensive experience in event planning and coordination, particularly for corporate functions. - Exceptional organizational skills to manage various aspects of the event. - A proactive approach to problem-solving and ensuring a seamless event experience. Please, only bid if you have demonstrable experience in similar projects.

I'm in need of a seasoned professional or team for comprehensive planning and coordination of a corporate event. The venue has been secured already, so the focus will be on ensuring the event runs smoothly from start to finish. This project requires: - Extensive experience in event planning and coordination, particularly for corporate functions. - Exceptional organizational skills to manage various aspects of the event. - A proactive approach to problem-solving and ensuring a seamless event experience. Please, only bid if you have demonstrable experience in similar projects.

I run a busy retail outlet and I’m looking for a store executive who can juggle several core functions without losing sight of great customer service—the heart of this role. Day-to-day you’ll keep our shelves and back-room stock in sync by managing inventory, oversee the billing counter for error-free checkouts, track sales figures so I can see trends in real time, and keep the merchandising fresh and on-brand. Customer interaction, however, is mission-critical: you should feel comfortable greeting shoppers, offering clear product information, and generally elevating the customer experience from the moment they walk in to the moment they leave. When questions arise you’ll be the friendly face with quick, accurate answers, ensuring every guest feels looked after. ...

Hey, can you help us with "Customer Support Representative" for our SmartX IT platforms () ? We use for Live Chat We have Day Shift: 9:30 AM–6:30 PM IST — 8 working hours We have a Dedicated Knowledge Base hosted on Zendesk. We also have a lots of template messages pre-set in our Everything is ready and well setup already. I need a reliable pro to take full ownership of our live-chat channel and keep response times lightning-fast for everyday customer questions. All interactions come through tied to our SmartX platforms, so solid experience inside comparable customer-management software is important from day one. You’ll be handling only live chat—no phone queues, no overflowing email inbox—just quick, friendly answers to order-status checks, b...

Hey, can you help us with "Chat Support Representative" for our SmartX IT platforms () ? We use for Live Chat We have Day Shift: 9:30 AM–6:30 PM IST — 8 working hours We have a Dedicated Knowledge Base hosted on Zendesk. We also have a lots of template messages pre-set in our Everything is ready and well setup already. I need a reliable pro to take full ownership of our live-chat channel and keep response times lightning-fast for everyday customer questions. All interactions come through tied to our SmartX platforms, so solid experience inside comparable customer-management software is important from day one. You’ll be handling only live chat—no phone queues, no overflowing email inbox—just quick, friendly answers to order-status checks, basic...

Hey, can you help us with "Customer Service Representative" for our SmartX IT platforms () ? We use for Live Chat We have Day Shift: 9:30 AM–6:30 PM IST — 8 working hours We have a Dedicated Knowledge Base hosted on Zendesk. We also have a lots of template messages pre-set in our Everything is ready and well setup already. I need a reliable pro to take full ownership of our live-chat channel and keep response times lightning-fast for everyday customer questions. All interactions come through tied to our SmartX platforms, so solid experience inside comparable customer-management software is important from day one. You’ll be handling only live chat—no phone queues, no overflowing email inbox—just quick, friendly answers to order-status checks, b...

Saya ingin meningkatkan pengalaman pelanggan di akun WhatsApp Business saya dengan balasan otomatis yang langsung menyapa setiap orang begitu mereka mengirim pesan pertama kali. Fokusnya murni pada “sapaan awal”; saya belum membutuhkan jawaban FAQ ataupun penerusan ke agen, tetapi akan senang jika solusi yang Anda bangun tetap fleksibel untuk dikembangkan ke sana kelak. Yang saya butuhkan: • Konfigurasi atau skrip balasan otomatis yang mematuhi kebijakan WhatsApp. • Pesan sapaan yang terkirim maksimal beberapa detik setelah chat masuk, 24/7, tanpa mengganggu balasan manual saya setelahnya. • Panduan singkat agar saya dapat mengubah teks sapaan sendiri di kemudian hari. Silakan gunakan pendekatan apa pun—WhatsApp Business API, webhook, Twilio, WATI, ...